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Safe Ship Moving Services Review
ConsumersAdvocate.org
160 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.
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160 Customer Comments & Reviews
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If you read nothing else, my main takeaway is don’t ever use this company for your move. My recent experience was horrible from start to finish. I am in the military and we move frequently and I can say this was by far the worst experience I have had to date. When I first called to ask about their services and quotes I was directed to a member of their sales team. Her name was Maggie. I thought she was extremely thorough and helpful… but reflecting back on it now I see that she was mostly just very good at her job at securing a sale. She glossed over the fact that this company is a broker and they facilitate moves (in fact I don’t recall her even saying those words). She states that the... Read More
Like the other 100000 people said Run . They are a scam they quite you one price and show up with a different story . You either pay 100000 more or your stuff does not get moved. The customer service manager “SHANIKA” is horrible . If I could leave a zero star rating I would. If they have ripped you off too report them to the BBB!
DO NOT USE THS COMPANY< RUN< RUN! They charged me over $18,000 to pack me up and move me. I am physically handicapped. They took the money, and sent 7 horrible men to my house. These men moved 5 items and damaged 4 of these items. $18,000 to move 5 items! I paid for full pack up. These men arrived with a mini truck, no boxes, nothing. When I called safe ship, the lady laughed and said to me, "Too bad, you signed the contract, if they move one item on the list, that is all you get!" These people are evil! They don't even deserve one star!
Absolutely the worst service ever. No accountability towards the customer after advance is collected. The carriers are horribly non-communicative and they don’t have a planned date - you are at their mercy.
Safe Ship does not deliver. I initiated a service with Safe Ship Moving services, to relocate household goods from Florida to Maryland. Amount of goods was equivalent to the items needed for a one-bedroom apartment. Our needs as expressed on the day we agreed was that delivery was needed on 6/24/24 and we were flexible on the pick-up date. The day we were contacted to schedule the pick-up, we were told the delivery would be sometime after the 24th of June. Safe Ship is the broker of the move (they do not move anything) Safe Bound is the shipper who accepted the job (making the move) Timeline of discussions on 6/14/24. 10:39 • received a call from Safe Bound Moving company (the... Read More
Safe Ship moving services is the worst. My available date for delivery was June 19th. That date was filled out by the moving company foreman. It's now June 28th and nothing. I received one text three days ago which I responded to, When I called to find out where my stuff was, I was told that they did not have a driver for the truck my stuff is in. I have 14,000 worth of computer equipment in that truck which is just sitting g somewhere in the heat. This place is a bad.bad joke. Not to mention the price went up from about 7000 to 13,000 even though I did not take any if the stuff I added on my quality control call. They want another 3400 when and if my stuff is delivered, I'm not paying it.... Read More
Our experience with this company was horrible. They start out with a competitive bid for the job. Ours started at 18 K. By the time of final delivery the cost was 30K. Almost half of our possessions were damaged or beyond repair. Safe Ship doesn’t actually do any of the move, they sub contract to other companies that do the actual move. We did not find our sub contractor, All Together Movers, reputable or caring for our possessions. I could go on with many other issues but I think my point has been made. My advice is to avoid this company.
This Company is the WORST!! I had the worst moving experience with this Company. Their Customer Service is the Worst. My Contact Agent Paul Ouellette Logistics Coordinator was the Worst. He was supposed to help with my move and make it smooth, HE DIDN'T!! I had to take care of all the Details. I Highly DO NOT RECOMMEND THIS COMPANY. Run from them!! They are a Sham. I used them because they say Veteran Owned, so I gave them a try, me being a Veteran myself. They just use the Phrase "Veteran Owned"
Do not use this company. Please find someone else. They are a Broker, a "middle-man", and not a moving company. My experience is very similar to the many complaints I've now read both here and on BBB website. Here's their procedure: They entice you with a low price. They may even tell you that they have a small window of opportunity to move you from point A to B, because they just happen to have an empty truck passing your way. Regardless, they will pressure you into signing a document with them and not tell you everything you really need to know. A recurring example of this is they will tell you they know how much space your stuff will need, but they will document much less space... Read More
This is company is a broker! They are middle men. Do not waste your time with Safe Ship Moving company. They are comprised of sales agents at the top that promise you things that cannot be delivered. On the initial sales call while they were drafting my binding-estimate I notified them that I have one major requirement. I live in a city and cannot have a tractor trailer pulling up to block traffic, I need a 26' box truck. They said that's ok, no problem. When the movers came to pick up my belongings, they told me that a big tractor trailer will be delivering on my belongs to final destination. The broker never instructed the movers of this. Trying to get on the phone with Customer Service... Read More
Top Rated
Our Partner
Mayflower
Personalized Move Coordination
Digital Move Portal to Track Your Move Progress
Customizable Packing and Storage
100 Years of Experience