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- Best For Larger Moves
- A+ Rated Moving Company & FIDI Accredited
- $350 discount when you mention over the phone only
- One month of FREE storage
- Auto transport available
- US DOT: 2293832
Safe Ship Moving Services Review
ConsumersAdvocate.org
155 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.
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155 Customer Comments & Reviews
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They didn't give the service I paid for. They didn't come the day they was suppose to. The movers was passive aggressive. Had to keep going behind them. Didn't go by inventory. Took things they were told not to. They over charged me. Took 2 1/2 weeks to get furniture. Lost 2 boxes of important things. Had to take pictures of receipt, was told No when asked for final receipt. They broke things. They were leaving things in cabinets and closets. Next stop movers was the company. It was a horrible experience.
I understand the skepticism from using this company. After I booked and paid a deposit I became skeptical myself. But my experience with them was successful overall . My final payment did end up being $2k above my original quote, but that was because I added items and you also have to understand that they don’t know the exact size of your furniture so if they underestimate, this will make your quote lower but when the movers arrive they will inform you of that and it will affect the price. If you live on the second or third floor, know that you are subject to additional fees ($10 per step with the first 7 being free). The movers had a flexible arrival date of Saturday or Sunday... Read More
Safe Ship contracted movers with 2 star ratings for our move. Worst experience ever. Added on extra charges and charged for made up cubic feet.
1000% agree with all other comments, DO NOT USE THIS COMPANY. Worst customer service ever, if you can get anyone to call you back. They will do the bait an switch just like everyone else has stated. When you originally go through your house they will say bed, ok 1 item, then when you have your review meeting, which is already after you have locked into them, they will say oh you have a bed ok, well that is 4 items and now your quote will be tripled!! Fight this!! In general just DO NOT USE THEM, they are a broker so you aren't working directly with the moving company, and SAFE SHIP, doesn't give a $hit on how they screw you! I would give them 0 stars or negative stars if I could.
Never never I mean never use this company . Even if you’re close to your deadlines, do not be tempted to do business with this company. They will lie and deceive to get your business. They are just brokers.
If you read nothing else, my main takeaway is don’t ever use this company for your move. My recent experience was horrible from start to finish. I am in the military and we move frequently and I can say this was by far the worst experience I have had to date. When I first called to ask about their services and quotes I was directed to a member of their sales team. Her name was Maggie. I thought she was extremely thorough and helpful… but reflecting back on it now I see that she was mostly just very good at her job at securing a sale. She glossed over the fact that this company is a broker and they facilitate moves (in fact I don’t recall her even saying those words). She states that the... Read More
Like the other 100000 people said Run . They are a scam they quite you one price and show up with a different story . You either pay 100000 more or your stuff does not get moved. The customer service manager “SHANIKA” is horrible . If I could leave a zero star rating I would. If they have ripped you off too report them to the BBB!
DO NOT USE THS COMPANY< RUN< RUN! They charged me over $18,000 to pack me up and move me. I am physically handicapped. They took the money, and sent 7 horrible men to my house. These men moved 5 items and damaged 4 of these items. $18,000 to move 5 items! I paid for full pack up. These men arrived with a mini truck, no boxes, nothing. When I called safe ship, the lady laughed and said to me, "Too bad, you signed the contract, if they move one item on the list, that is all you get!" These people are evil! They don't even deserve one star!
Absolutely the worst service ever. No accountability towards the customer after advance is collected. The carriers are horribly non-communicative and they don’t have a planned date - you are at their mercy.
Safe Ship does not deliver. I initiated a service with Safe Ship Moving services, to relocate household goods from Florida to Maryland. Amount of goods was equivalent to the items needed for a one-bedroom apartment. Our needs as expressed on the day we agreed was that delivery was needed on 6/24/24 and we were flexible on the pick-up date. The day we were contacted to schedule the pick-up, we were told the delivery would be sometime after the 24th of June. Safe Ship is the broker of the move (they do not move anything) Safe Bound is the shipper who accepted the job (making the move) Timeline of discussions on 6/14/24. 10:39 • received a call from Safe Bound Moving company (the... Read More
Top Rated
Our Partner
- Best For Larger Moves
- A+ Rated Moving Company & FIDI Accredited
- $350 discount when you mention over the phone only
- One month of FREE storage
- Auto transport available
- US DOT: 2293832