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mSpy Parental Controls Review


ConsumersAdvocate.org Rating: 3.6 / 5 (Very good)
8 Customer Comments & Reviews - see all comments
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mSpy, established in 2010 and based in London, offers a parental control app designed to help parents monitor their children's digital activities. With a focus on safety, mSpy provides tools for tracking calls, messages, social media, and locations, aiming to promote responsible online behavior and enhance child protection.

How is mSpy rated?

Breakdown

3.0/5
Transparency
3.5/5
Multiple OS Monitoring
2.5/5
Unique Features
3.0/5
Ease of Installation/Use

Overall Rating: 3.6 / 5 (Very good)

Parents interested in monitoring their child's smartphone activity should consider mSpy. It offers comprehensive monitoring of apps, calls, texts, and internet searches to assure you that your child isn't doing anything inappropriate. You can also track your child's location and regulate their screen time through the app. It doesn't enable you to monitor devices beyond smartphones and tablets, but these should capture the bulk of most children's online activities.

mSpy Features & Services

Features & Services - 3.6 / 5

MSpy enables parents to remotely monitor their children's activities on their smartphones and tablets. It covers many of the top social media websites as well as calls, messaging apps, and email. Your subscription also includes location tracking and the option to block certain websites or receive alerts when your child visits a certain site or uses a certain word or phrase. MSpy is only for smartphones and tablets, so parents cannot use it to monitor their child's activities on computers, but it should give them an overview of most of their children's online behavior.
Monitoring Categories
Sexual Content
Violence
Gambling
Drugs and Alcohol
Weapons
Hate Sites
All Adult Content
Drugs
Violence, Death, Gore
Suicide
Customizable Filtering
Yes
Usage Control Features
Access Scheduling
App Blocking
Website Blacklisting
Remote Blocking
Call Blocking
Screen Time Allowance
New Installed App Alerts
Individual App Blocking

Monitoring Method

  • Parent
Monitoring Features
Instant Messaging
Screenshots
Calls
SMS
Email
Website Browser
Apps
Keystroke Tracking
Alert Word Screenshots/Highlights
Location Tracking
Internet Searches
Blocked and Alerted Websites
Instant Alerts

Social Networks Monitored

  • Viber
  • Tinder
  • Facebook
  • Snapchat
  • WhatsApp
  • Kik
  • Gmail
  • Outlook
  • Hotmail
  • Yahoo!
  • AOL Mail
  • Comcast Email
Display Less
4 More
Locator Services
Geofencing
GPS-Enabled
Tracking
Location History
Notifications/Alerts
Native Push Notifications to Parent's Mobile Device
App
Web
New App
Geofencing Alerts

mSpy Pricing & Subscription Model

Pricing & Subscription Model - 4.3 / 5

mSpy offers two tiers of service. The Basic plan includes call and text monitoring as well as email and calendar activities. But if you want messaging apps monitored, you must upgrade to the Premium plan. While the Basic plan is only available in a monthly subscription, the Premium subscription enables you to save money by purchasing several months of service at once. One subscription enables you to monitor one child's device at a time, which is not ideal for parents who have multiple children, but you can switch which device you're monitoring at any time throughout your subscription.
Free Trial
No
Number of Devices
1 per subscription, but you can change target devices at any time
Number of Accounts
Auto-Renew
Yes

Subscription Model

The Basic package is $29.99 per month, billed monthly. The Premium package is $69.99 per month, billed monthly, or $39.99 per month, billed quarterly, or $16.66 per month, billed annually.

mSpy Customer Experience

Customer Experience - 4.3 / 5

Year Founded
2010
Date Collected
2024-10-27
Platforms and Devices
iOS
Android
Contact Method
Email
Phone
Live Chat

Company Profile

Full Name
mSpy Parental Controls
Company Website
Headquarters
London, England

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8 Customer Comments & Reviews

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J
JMLB
8/5/2024
They insisted on remote access and beicked my computer then leaked my email onto tge dark web. 10/10 do NOT reccomend.


stoneking23
2/28/2024
As others are saying here, this product doesn't work as advertised. The main application barely does anything useful at all and completely failed for it's intended purpose. You need to root the phone to get any of the images, videos screen recordings etc. Customer service is absolutely garbage, when I asked for a refund they told me "we can't offer refunds after 14 days of the purchase. (when I had ordered 4 days earlier). All customer support responses were terse, prewritten, and not helpful. Steer clear, they don't give you anything you want, it costs too much, and customer service is absolutely garbage.


melendez.stevenk
11/7/2023
They lie in their marketing and signup. The product DOES NOT WORK AS ADVERTISED unless the phone is rooted. If you have a contract, it only somewhat works. And even then, its spotty at best. You can't see proper groupings, you really dont get images, videos, screen recordings, etc... It's not a good experience and only gives a small picture. And you know what? If they would have said "Requires phone rooting for refund", I would have left it alone. But they don't. They offer a money back guarantee. And guess what, they lied. I have just had the run around saying they will pause my sub, they will give me tech support, etc... But No refund because I refuse to root. I CANT ROOT. ITS ON A... Read More


antutor555
10/9/2023
SCAM COMPANY! BUYER BEWARE! UPDATE 10/08/2023: MSpy continues to give me the run around after I have requested a full refund over 20 times via emails. I paid $53.99. Their partial refund they gave back was $1.00. Absolutely ridiculous and unacceptable. I am still waiting for my refund of $52.99. I will be reporting their company to the appropriate government fraud departments and submit a complaint that they are scamming consumers and refusing to refund fully as requested. UPDATE 10/04/2023: I have requested a refund over 10 times. No refunds have been given. They completely ignored my submitted requests. Instead, they change the subject and ask for feedback on their software,... Read More


d.adam.scott
12/20/2021
I signed up for Mspy after reading their website and it seemed like the perfect fit. Their demo made it seem like signing up for the account would allow you to see text messages and social media interactions. I paid for a subscription and linked the phone. No texts, or anything of importance synced. On chat they explained we would have to jailbreak a phone or use a third party app WHILE BEING on same wifi as the target device to see texts and other data. It does not work the way their website leads you to believe it works.


D
Dannette M
11/8/2021
This company is the worst I've seen.. Dont get this one save your time and money. They unlink your device out of no where. GPS never worked. More than half the features dont work. You have to reach them through email... The worst


M
Molly
7/6/2021
It’s a scam. You can’t monitor social networks, phone calls, text messages, etc. now I’m waiting to see if I can get a refund, but it’s not looking promising.


michaelcanadezo
7/1/2021
Please save your money they scammed me don’t be a fool like me they are a scam and a waste of money!!!!!!



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  • Most comprehensive coverage of any parental control app
  • FREE 7 Day Trial, and coverage starting at $5 a month
  • Get alerts for cyberbullying, sexual content, and more
  • Filter content, manage screen time, track locations, and monitor activity