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WebWatcher Parental Control Apps Review
ConsumersAdvocate.org
144 Customer Comments & Reviews - see all comments
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Founded in 2002, WebWatcher is a parental monitoring app created by Awareness Technologies. WebWatcher technology allows parents to remotely monitor their children's computer and mobile device activity in real time, protecting them against online and offline dangers. WebWatcher is compatible with all 5 key operating systems: Android, iOS, PC, Mac & Chromebook.
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144 Customer Comments & Reviews
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Terrible customer support. My 14 year old son downloaded this program and paid for it with my CC. I immediately emailed to cancel without using it once. They said please see our "refund policy". Think my son stopped to read that first??? Nope. Terrible policy! Avoid.
I purchased this program and they did not send a welcome letter or any directions on how to download the software. Since I only had my child's phone for a few days I downloaded another software program. However this company refuses to send me a refund stating that they can help me download the software now. Very poor business dealings.
I have been using this company for about 6 months with absolutely NO issues. Places app on child's phone and was able to access remotely from my android DIDN'T need a PC. Now all the sudden there website has been down for 4 days under"technical" issues. No response with any emails I send or no answer when I call...was 5 stars now 1
Customer service is terrible. We have not had a good experience. Do not recommend.
Here is UNDENEIABLE proof that this company is fake. First I opened CMD, and pinged webwatcher.com
Anyone can do this. Just search CMD on your computer and type ping webwatcher.com
You'll see their IP and this will not hurt your computer at all.
The IP I got is 52.39.37.58
So I tracked the IP and the results are here https://whatismyipaddress.com/ip/52.39.37.58
As you can see, their internet service provider is Amazon, Amazon is NOT an internet service provider.
Also, you can see that the company is located IN THE MIDDLE OF A RIVER. HAHAHAHA
Their 100% a scam. Do NOT waste your money.
THIS IS A SCAM!!! THIS IS AN OFFSHORE PRODUCT!!! I purchased this product and do to the general overviews I was not really sure how the product worked Their website is definitely misleading in their advertising. Beware because this product requires a PC to be actually on and online with the application available and running in the same location and on the same wireless network as the phone that is being monitored in order for it to get updates that then get published to a website for review. I contacted them for a refund as stated in the marketing but they would not budge even though their products is not as described. Don't waste your time with this product or the company.
They are burglars, they say in their adds risk free trial but it's not. No way they don't refund your payment even after your initial purchase.
I purchased this product and was not aware of how the product actually worked because there were no specifications to be found - just general overviews. The marketing and sale of this product is misleading in their advertising. Beware because this product requires a PC to be actually on and online with the application available and running in the same location and on the same wireless network as the phone that is being monitored in order for it to get updates that then get published to a website for review. After the initial setup using a free version of a iPhone to PC product called IAmazing which tethers to the device using a USB the original upload is done (not a WebWatcher product).... Read More
STAY AWAY FROM THIS COMPANY, Fair warning.
i've made several complaints, tried the app from less than 1 hour and they wouldn't issue a credit.
I was signing up to try their free trial period. You have to put in your credit/debit card information and select a plan before they will give you the free trial. Of course, in the lengthy terms and conditions they list, it says they will NOT return your money unless there is an issue with their side! I thought I would be paying the $10 fee but they automatically sign you up for their yearly fee if you are not careful. I tried to get a refund they are REFUSING to do so, because it is not an issue on their side. They also tell you if you stop payment they will turn you in to a COLLECTION AGENCY!!
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- Most comprehensive coverage of any parental control app
- FREE 7 Day Trial, and coverage starting at $5 a month
- Get alerts for cyberbullying, sexual content, and more
- Filter content, manage screen time, track locations, and monitor activity