10 Best
Stairlifts
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Stairlifts
of 2025
Promoted
Our Partner
- Available in select locations
- With 2,296 locations, Home Depot is the largest home improvement retailer in the US
- Compact, ergonomically designed stairlifts come with several safety measures
- Stairlifts provided by National Seating & Mobility
- Four types of stairlift models, two straight and two curved
- Installers are local, licensed and insured, and the company background checks everyone
- Free staircase consultation (virtual or in-person)
Bruno Stairlifts Review
ConsumersAdvocate.org
15 Customer Comments & Reviews - see all comments
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Bruno is an ISO certified manufacturer of mobility devices that offers independent lifestyle solutions to people with disabilities or limited mobility. The company's patented swivel technology is featured in lifts for vehicles, stairlifts, vertical platform lifts, and scooters. Founded and family owned since 1984, Bruno has won multiple awards for its devices, all made in the USA, that are also available internationally.
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15 Customer Comments & Reviews
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We purchased 2 Bruno stairlifts back in September of 2024. Overall, it's a very effective system. We have a safety concern that we believe needs to be addressed, we had the distributor that sold and installed the product out, and they agreed there was an issue, but at that point, they said they were not able to correct the problem. We've called the company and left numerous messages, yet no callback. Based on the lack of response we also have written the Better Business Bureau hoping that they will be able to get some type of response back from Bruno, but no response via this method either. You would think a company would take safety concerns very seriously, but Bruno does not! What I... Read More
101 Mobility installed the Bruno CRE-2110 in my home on 6/2020 for a disable person from stroke. It stopped working (error code F2, L2) on 12/2022. Paid them $295 to fix it. Now (10/10/2024) it just stopped working again with the same error code. It just stopped in the middle of going up stairs. This is a life and death for a disable person. Just called them again. Really frustrated. Please don't ever buy Bruno.
Purchased an outside stairlift just over 2,years ago. The unit now doesn’t work! Internal metal supports failed. It’s been 5 months and it’s still not working. Can’t call anyone in charge at the company, only customer service via email. Bruno is a disgrace, I thought a US made product and customer service would be better than this. Don’t buy this product.
Bruno Elite is descending at a scary, noisy fast rate when carrying my 340 lbs. With other lighter weights, it is not a problem coming down at a normal speed. What’s the problem?
I've spent thousands of dollars keeping my 'Bruno elite curved' stairlift running in the 6 years I've had it. Do I have a lemon or is this common? my motor is bad, the brushes were replaced, the charger went bad, the wheels went bad causing the whole wheel assembly to be replaced, etc...
A few months back the VA had one installed in my home. It has been nothing but a headache. Makes Noise when going up and down. Leaving a black stain on my NEW carpeting, and on the rails. Every time person comes out to look at it , he says will be here next week, and next week never arrives Last time he said the rollers were bad, then what is the black spots that when you touch feels like oil. I feel i have been to easy, so now he was supposed to bring repair man last week, no one showed as always. My new Carpeting is Ruined, and my neighbors ask , what is that black stain on your stairs I feel like I have no choice but to file a clam with the VA. Is this the way this company teats... Read More
We have two Bruno Stairlifts, both installed by MITS of Waynesboro, VA. Both have operated without major problems. When we have needed a minor adjustment to a switch or sensor, MITS has come the same day or no later than the next business day and quickly made any minor adjustment.
We picked Bruno because of it's high rating, and we picket MITS because they are a local company. Beware sellers who seem to be in your area but are really scores or even hundreds of miles away Try getting same day service from them. (And MITS has never charged us for these minor service calls, or for lubricating the track periodically.)
Beware! I’ve been waiting for 2 months to have my chair lift completed. Part of the lift was improperly manufactured and had to be returned. I’m still waiting!
Horrible! Had stairlift installed last year, then the Dealer I bought it from lost their Dealer designation because "they didn't sell enough stairlifts per year". WHAT! So 6 months after it was installed they were not even allowed to complete WARRANTY WORK! Called Bruno, they said HME is the ONLY DEALER NEAR ME, which is 150 km away. Would be a $300 service call, then they called back and said sorry we only service equipment we installed. Now I am stuck with a stairlift I can't use, that is supposed to be warrantied. POOR BUSINESS and TERRIBLE CUSTOMER SERVICE.
Purchased a Bruno Elan, and it is really a lifesaver. Use it all the time . So much easier to get up and down the basement stairs. It's very smooth and quiet. Simply love it, and so does my wife.
Top Rated
Our Partner
- Available in select locations
- With 2,296 locations, Home Depot is the largest home improvement retailer in the US
- Compact, ergonomically designed stairlifts come with several safety measures
- Stairlifts provided by National Seating & Mobility
- Four types of stairlift models, two straight and two curved
- Installers are local, licensed and insured, and the company background checks everyone
- Free staircase consultation (virtual or in-person)