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Global Alert Travel Insurance Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
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Founded in 1999, Global Alert is a division of Travel Mate Inc. and offers travel insurance products in all fifty states.

Its policies cover most risks that are included in standard travel insurance policies. Under its Preferred Plus plan, consumers are able to select a Cancel For Any Reason benefit, as well as the optional vehicle collision benefit and the pre-existing medical condition waiver.
 
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How is Global Alert rated?

Breakdown

3.5/5
Coverage
3.5/5
Extra Benefits
3.5/5
Financial Strength
3.5/5
Price & Reputation

Overall Rating: 3.5 / 5 (Very good)

Global Alert offers a standard suite of travel insurance coverages, including trip cancellation and interruption, baggage protection, death and disability, and medical insurance.

Its policies are underwritten by a financially sound insurer. However, lack of clear information on its website, as well as the inability to get a quote online, means that potential customers will most likely look elsewhere.

Global Alert Plans & Coverage

Coverage - 3.5 / 5

Global Alert Travel Insurance offers benefits that are up to par with the rest of the market, such as medical emergency coverage, trip cancellation and interruption, accidental death and dismemberment, and baggage protection.

The company offers a Cancel For Any Reason benefit that applies to those who purchase the insurance within 15 days of making the first trip payment.

The firm also offers optional rental vehicle collision insurance.
Available Plans
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Trip Cancellation/Interruption Coverage
Injury/Illness/Death of Traveler
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Terrorism/Evacuation at Destination
Theft of Passport Prior to Trip
CFAR Coverage (Cancel for Any Reason)
Emergency Medical and Emergency Transportation Coverage
Doctor, Hospital, or Other Licensed Provider
Emergency Medical Evacuation/Repatriation
Transport Children Home
Baggage Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage

Emergency Medical Coverage Details

Emergency Medical Pre-Existing Condition Coverage
Deductible for Emergency Medical Coverage

Baggage Coverage Details

Receipts Required for Valuable items

Global Alert Financial Strength

Financial Strength - 3.5 / 5

American Modern Home Insurance Company underwrites Global Alert's travel insurance policies.

AMHIC has been rated A+ with a stable outlook by credit rating agency A.M. Best, which suggests the company is not currently at risk of being unable to meet its financial obligations when it comes to paying out claims.
Underwriter
American Modern Home Insurance Company
AM Best Financial Rating
A+

Global Alert Price & Reputation

Price & Reputation - 3.5 / 5

Global Alert is not currently rated by the BBB, and online reviews posted elsewhere are average.

Customers express frustration with how difficult it is to file claims, since Global Alert doesn't handle the claims process itself.
Date Collected
2018-01-17

Global Alert Customer Assistance Services

Extra Benefits - 3.5 / 5

Global Alert has a 24/7 hotline available for its policyholders and offers a variety of concierge services, as well as medical assistance, such as referrals to local physicians.

The company also provides assistance to travelers who have lost their travel documents.

However, information online is limited as to what the full of range of services may be.
24/7 Support
Mobile App

Travel Assistance Services

  • Lost Passport/Document Assistance
  • Translation Services

Emergency Medical Assistance Services

  • Physician Referral
  • Update Family at Home

Concierge Assistance Services

  • Restaurant/Event Referral and Reservation
  • Ground Transportation Recommendations
Homepage URL
https://www.globalalerttravel.com/
Company Phone
(877) 452-5378
Headquarters Address
9225 Ward Parkway, Suite 200, Kansas City, MO, 64114

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