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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
947 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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947 Customer Comments & Reviews

Loading Reviews ...
miltonwade
12/17/2019
Very professional and knowledgeable staff. They keep me informed every step of the way. Would recommend to every veteran looking to refinance.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your review and recommendation! I'm so glad you had a smooth refinance process.

tebra.davis
12/13/2019
We just want to thank every one involved with our home purchase. This was the easiest transactions we have done. Special thanks to Amanda Butler who was there for us every step of the way and made our purchase flawless. Also, Thanks to Kendall Haun for helping oversee everything and putting us in contact with Kellie Gragg, our realtor. We could not have found a more perfect home with out each of you!!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so glad to hear you found the PERFECT home! Thank you so much for giving us the opportunity to help you get there, and I just wanted to let you know how much we all appreciate the kind words you have for your team. Happy holidays!

N
Nancy S
12/2/2019
Buying my first home was actually a great experience and Easy to navigate website. attentive and knowledgeable staff, always there when I had a question. Looked out for me and made sure I got a great deal.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
YAY Nancy, we love knowing your experience was the one you deserved and we expected! We are wishing you all the best! -Claire S Client Advocate

T
Tommy
12/2/2019
Veterans United made my home buying process a smooth experience. My loan officer was there 24-7 to answer any questions or concerns. Appreciate it Alex herbal, salute

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Yes Tommy, that is exactly what we want to hear! Thank you so much for sharing and we are always here if you need anything! CONGRATS! -Claire S. Client Advocate

R
Robert B
11/17/2019
I would recommend Veterans United to anyone seeking a mortgage and to anyone that will listen. The automated process kept my loan moving forward. Meaning I could be away from home and my computer but do to the technology they use I could answer any questions or sign any documents they made need before the end of the day. This allowed me to get a clear to close in a timely manner and the keys to my new home. Thank You

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad that the online processes made your loan process a smooth one, Robert! Thanks so much for the review, and congratulations on your new home!

Angel G
11/2/2019
Thank you for being so professional and courageous you guys are the best to work with

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the wonderful review, Angel! I'm so glad you think so!

Z
Zachary K
10/30/2019
Made the whole process quick and painless for a new home owner.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
That is just what we would want to hear Zachary!! CONGRATULATIONS! Claire S., Client Advocate

stlsound1
10/30/2019
Veterans United made the whole homebuying process extremely easy. Our loan specialist was always there to answer any questions we may have. Thank you so much for all your help sincerely James C.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad to hear it, James! Congratulations on your new home, and thanks a million for the wonderful review!

John C
10/27/2019
This was the smoothest transaction I have ever done, buying a new car is more hassle and difficult. Great communication and everyone answered their own phone when you call. Great company.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for this fabulous 5-star review, John, and congratulations on your new home!

H
Heather N
10/26/2019
After being a member with USAA for many years, we naturally thought to go with them for our first home buying experience. It turned out to be a very impersonal experience that felt like it would never end or lead to closing. We decided to switch to Veterans United mid-process, and we were so happy that we did. Their interface always kept us updated on our status and to-do’s. Our loan team was always extremely communicative. Our experience with Veterans United ran so smoothly that we were actually able to close a few days early!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Cheers to an early closing, Heather! Being an online lender, clear and timely communication is EXTRA important to making the process go smoothly, so I'm thrilled to hear that was your experience with your team. Thanks for the review, and congrats on your new home!