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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
947 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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947 Customer Comments & Reviews

Loading Reviews ...
Soufyan N
9/20/2019
Veterans United home loans has one of the best systems out there it’s too easy to use and also has some of the best loan officers they will walk you through everything You just have to make sure you have a smart phone or computer and most important a nice printer and leave the rest to them

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hi Soufyan, We know how important ease of communication and access are to the community we serve and I am thrilled to know you experienced just that!! We want this process to be an exciting one for you and your family and ensuring that you have the capability to live your life while closing on a home is crucial!! We couldn't be happier for your new chapter and are wishing you all the best! CONGRATULATIONS! Claire S., Client Advocate

D
Danielle
9/19/2019
Amazing customer service, they went above and beyond. Thank you Cody and Corey

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
We love to hear that Danielle and couldn't be happier for you! We are always here if you need anything (from Cody to Corey and beyond)!! CONGRATS! Claire S., Client Advocate

B
Barbara B
8/30/2019
Great to work with. Very patient and supportive. I would definitely recommend him and KAYLA to friends and family.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for your review and recommendation, Barbara! It means a lot to us to know you had a great experience :)

colonelhopper1
8/30/2019
I recommend ALL veterans interested in buying a home to contact someone from this team and start their process immediately. From the start of my application process to the end someone from veterans United has been in contact with me. I started with getting my credit score up and during that process it would be months before I made payments on items. During the wait someone was calling g me telling me how I’m doing and what steps to take next. I didn’t need to hire a credit repair company because my advice came right from Veterans United agents. The final process of actually getting approval was so great it became the best business experience I’ve ever had in my... Read More

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so, so much for your review and recommendation! Communication is integral to making this process a smooth and successful one, so it definitely makes my day to know you had a great customer service experience. Congratulations on getting that dream home!

ebiddle5
8/29/2019
But they get sued the most! But it could be true!


A
Andy R
8/27/2019
Dustin, Jackie, and the rest of the Veterans United team put me at ease and guided me through the process seamlessly and stress free and got me an outstanding rate.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hey Andy, We are so happy that we were able to walk this home buying journey with you; that it was seamless and stress free is the cherry on top!! We are wishing you all the best, CONGRATS! Claire S., Client Advocate

dcroyal1986
8/24/2019
Suzanne and her team were such a joy and delight to work with. Suzanne was very enthusiastic and upbeat every time i spoke to her. She was extremely professional and knowledgeable. She made my housing buying experience so painless. I really appreciate all that she has done.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
That is so great to hear!! We get pretty pump sharing what we know about the VA home loan and helping those who served get the home they earned. We are so honored to be given the chance to do just that! I am so excited for your new chapter to begin! CONGRATS! Claire S., Client Advocate

northxpo
8/24/2019
I was very happy with the way everyone treated me and walked me through the entire process.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
That is exactly what we would expect from our teams! I am so glad our expectations and your realty were aligned! We are thrilled for you to start this journey as a home owner, and so happy we were able to help you turn the page!! Claire S., Client Advocate

watchie06
8/16/2019
Thanks! 1000% veterans United VA Loans, a Job very well done, the best team ever. A special thanks! to Rob Hayward Thumbs up!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for giving your loan team a shout out and for writing such nice comments about your experience. 1000% this review!

K
Kenya M
8/13/2019
My experience was outstanding My loan officer and his assistant was wonderful to work with.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so happy to hear that, Kenya. Thanks very much for the review!