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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
947 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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947 Customer Comments & Reviews

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jroseau12
10/25/2019
My experience with Veterans United Home Loans was certainly a rewarding one, as I was able to witness how Chris Hill’s unmatched professionalism and genuine interest in servicing veterans were always consistent with his expectation of a positive outcome in relation to the loan application and/or lending process on behalf of such veterans. As one of those veterans, I was a benefactor of Chris’ superior knowledge of every aspect of the loan process, endless patience, understanding, respect, kindness, and compassion. It is obvious that I would feel very comfortable recommending Veterans United Home Loans and/or Chris to any of my veteran brothers and sisters. James Roseau Danbury, CT

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm happy to hear your home buying experience was such a rewarding one (that's the way it SHOULD be!). Thanks so much for giving Chris and the team a shout out for a job well done and for your recommendation! It means so much to all of us to know you had a great customer service experience. Congratulations on your new home, James!

Lou H
10/20/2019
seth wilmes and team did a great job...answered all my questions , friendly, knowledgeable...

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Awe I love that Lou! Thank you so much for the shout out and we are wishing you all the best things!! Claire S., Client Advocate

Cleveland M
10/18/2019
Everything went very well, signed for new home with no problems and it looks like old home will close on Oct 21. We can't thank our realtors enough, Julia in Waco area and Paula in El Paso. Both very professional.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hey Cleveland, that is too good! We are hoping you loved your first 24hrs as a home owner and are so excited for this new chapter to begin! We are always here if you need anything! Claire S., Client Advocate

T
Trey
10/8/2019
They go out of there way to make the home buying experience a great one.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks so much for saying so, Trey! Congratulations on your new home!

gmvaldez24
10/7/2019
Veterans United was very helpful and friendly throughout my entire loan process.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
That is just what we want to hear! Thank you for sharing your experience! CONGRATS!! Claire S., Client Advocate

A
Allan B
10/7/2019
Great experience working with the entire team at Veterans United VA Loans!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad you had such a great experience, Allan! Thanks for your review!

Matthew H
10/1/2019
The overall experience I have had with this whole process has been AMAZING and I will/would recommend them to anyone and everyone I know to be Vets looking for their future!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your review and recommendation! I am just thrilled that you had an amazing experience--I never get tired of reading reviews like yours! Congratulations on your new home!

holymoly2.lr
9/29/2019
I would like to thank my team for not only helping me with the process but for also helping me change my families culture..

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the review, and congratulations on your new home! -Jillian J., Client Advocate

Timothy M
9/27/2019
My team (Wesley Earl of Veterans United) was absolutely fantastic. I have tried and backed out of buying a home before through other lending companies. Veteran’s United made it really easy and made me feel comfortable throughout the process!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so thrilled you felt comfortable with the loan process, Timothy! Thanks so much for the kind words and praise for your team, and CONGRATULATIONS on your new home!

Tamara P
9/21/2019
Refinancing with Veteran's United was one of the best things I could have done for myself. They made the process of refinancing my home easy and my loan officer, Ashley was nothing but timely, professional and amazing!

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Yay Tamara, that is SO wonderful to hear!! We hope you are re-loving your home and are excited for your new chapter to begin! CONGRATULATIONS! Claire S., Client Advocate