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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
947 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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947 Customer Comments & Reviews

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Rafael P
4/12/2019
Chris Prenger was super through out my proses of buying my house. He was very atantive to every step of the process from start to finish.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so glad you enjoyed working with Chris throughout your loan process, Rafael! Thank you so much for the review, and congratulations on your new home!

Rose S
4/12/2019
Matt was wonderful! He and Maggie made our dream come true! Thank you for all your help .

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Congratulations for a dream come true! Thank you for the review!

Charlene A
4/12/2019
This was by far the easiest loan we have ever had. Nathan & Nick made the process effortless. Thank you both for helping us through the process! Rick & Charlene Bradberry

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'll share with Nathan and Nick how easy they made this loan process--I know they'll appreciate your kind words. Thank you for the five star review!

marshall g
4/12/2019
Nathan Jackson and Nick Orf were extremely efficient professionals, able to answer all of my questions and address any of my concerns in a timely manner.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Hi Marshall! Thanks so much for the kind words for your team. I know they'll appreciate them!

J
Jim M
4/11/2019
From my pre qualifying approval to the day I closed, my loan officer, Shane M. and his team were with me every step of the way. They answered any and all questions I had. Provided specific instructions as to what they needed from me. And ultimately helped me to become a home owner. I couldn't have been any more happy with how easy this process was. Two thumbs up. Semper Fi

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
It makes ME happy to see how happy YOU are with your loan process, Jim! It's so important that when you take that home buying journey, you have a team that sticks with you for every step. Reading your review, it's clear that Shane and the team did just that! Thank you so much for sharing this with us, and congratulations on your new home.

Maxie J
4/11/2019
I Took Their Survey on a Whim & Now I'm A Home Owner!!! Mitch Worked With Us & For Us!!! NO STRESS What So Ever. I HIGHLY Recommend Veterans United & WE Especially Recommend MITCH CARVER!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
That's amazing, Maxie! That whim turned into a home, and I'm SO happy to hear Mitch was there for you every step of the way. Thank you for your recommendation. and congratulations on becoming a new homeowner!

C
Christopher
4/10/2019
Veterans United stood by their word and made the process very easy. I recommend them highly...

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your recommendation and trust in us, Christopher! That means so much to us here at Veterans United.

Rob N
4/9/2019
Veterans United made the home buying process enjoyable and easy. This will be the only company I use from now on.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I am thrilled your team made the process easy and even enjoyable! Thank you for your review and trust in us, and congratulations on your new home!

Nicholas U
4/9/2019
used Mitch and Aaron to purchase my home and refinance, both times were a great experience! super helpful and professional. I would recommend this VU team to anyone looking to purchase a new home of their dreams or to refinance their current home. Thank You!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for that shower of compliments for Mitch and Aaron! I know they appreciate the kind words and recommendation. I hope you love your home for years to come, and I am so glad the refinance went through smoothly!

J
Jewell M
4/9/2019
I considered other mortgage companies and did plenty of research and read many reviews. We decided to go with Veterans United because they specialize specifically in loans for Veterans. Many companies who offer home loans to veterans may not be fully knowledgeable and familiar with all the paperwork, etc. I didn't want to waste time. Also, the low rate and no down payment was a selling point for us.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I love hearing how much research and shopping around you did, Jewell! That's such a great way for veterans and service members to find their best deal and a lender who is a great fit for them. I'm happy we were both of those for you, and I so appreciate your wonderful review! Thank you, and congratulations on your new home!