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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
947 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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947 Customer Comments & Reviews

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Carlos M
4/8/2019
I can’t say enough about veterans United they made the whole process smoother and easier they give me a form through the whole process and we close on time thank you Veterans United home loans I would highly recommend to all my friends and family

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I can't say enough about how thrilled I am to read your review, Carlos. A smooth, easy process is our goal, and I'm glad you and your team reached it together! Thank you for the review, and congratulations on your new home!

S
Samuel V
4/8/2019
It was a completely great experience having enthusiastic personnel with lots of knowledge. We were able to close early and use their insight.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
When we get to read awesome reviews like yours, how could we not be enthusiastic? Thank you so much for the kind words, Samuel, and congratulations for an early closing!

Lyle D
4/8/2019
Veterans United will work hard to make your home buying experience a great one. Taylor and Natalie exceeded our expectations in every way - quick processing, friendly, and we received a very good interest rate!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the kind words! I'm so happy to read how hard Taylor and Natalie worked to make your home buying process a smooth one, and even happier to see they exceeded your expectations. Congratulations on your new home, Lyle!

J
Joseph P
4/8/2019
The team of Devon Casady and Elaine Gibbs were excellent. The staff showed compassion and listened to our needs while still being professional. We love our new home and with out your help our dream may not have come true. Thank you for all your help and support.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'll be sure to share with Devon and Elaine that their compassionate care and support made such a difference --I know they'll appreciate your kind words. I'm glad you love your new home, and my biggest CONGRATULATIONS to you for achieving your dream of homeownership!

Vanessa S
4/8/2019
Easy process. Awesome helpful staff. We love our new home! Do this!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Yes, yes, yes! It makes me so happy to read reviews like yours, Vanessa! I hope you love your new home for many years to come. Congratulations!

R
Ryan B
4/8/2019
I had done some shopping around for mortgages and ultimately choose Veterans United because of the friendliness, speed of service, and good rates. It was one of the best choices I made during the buying process. As a first time buyer I had minimal knowledge about the home buying process and was dreading it. My Veterans United loan officer and their suggested realtor made buying my first home an approachable and pleasant experience. Thanks VU!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I know that sometimes, buying a home for the first time can seem like a daunting task (it can be hard to even know where to start!). It makes my day to know your team made your first home buying process approachable and pleasant--the way it should be! Thank you for sharing your experience, and enjoy your new home!

J
James
4/8/2019
Veterans United home loans was absolutely amazing. The patients they had with us and the great attitude they had with us this whole process was just unbelievable. The Tyler Billington team were truly the best. The website made submitting paperwork and different documents super easy. Thank you for helping us get into our first home.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
"Absolutely amazing" are words that absolutely make my day, James. I'm glad that everything-- from your team (and their great attitude), to the user-friendly website, to the ease of submitting documents online--was so smooth and easy! Thank you for your review, and congratulations for becoming first-time homeowners. That's such a huge milestone!

J
Jason
4/5/2019
Veterans United is a great company and worked with us from day one all the way through making the whole process of buying a home so easy. The website worked great and was easy to use and our personal worker Michael and his assistant Hanna were both amazing and went above and beyond throughout everything. Amazing place and should be highly considered for your next home buying experience.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Hi Jason! A million "thanks!" for sharing your experience with us and others. It means so much to read that Michael and Hannah went above and beyond expectations, and that the website helped make the home buying process easier. Congratulations on your new home!

Stephanie M
4/4/2019
They were fast and always provided insight on the process. This is my first home and they made the home-buying process easy.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for the 5 stars! I'm so glad your first home buying process was such an easy one, Stephanie. Congratulations on the new home!

Amelia B
4/4/2019
the Company themselves were also great. Thanks for hiring Kyle Gardner. Thanks for everything

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank YOU for the absolutely wonderful review, Amelia!