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Wine Insiders Wine Club Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
76 Customer Comments & Reviews - see all comments
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Founded in 1982, Wine Insiders is an online retailer of wines from around the world. The company offers an exclusive selection of wines not found in stores or other online wine shops. Customers can select wines on their own or join the Wine Insiders Club to enjoy quarterly shipments of vintages curated by Wine Insiders' staff. Wine Insiders earns an A+ rating from the Better Business Bureau and is located in Los Angeles, California.
 
VISIT SITE

Wine Insiders is a wine membership club and online wine shop that offers a variety of hand-picked wine selections. The company offers wine lovers a convenient alternative to supermarket wine departments and large retail wine shops, where information and expert advice is hard to come by. Wines are selected by a panel of wine experts who review thousands of wines a year before offering their top choices for sale. Wine Insiders' wine selection encompasses many of the world's most famous wine-making regions, both new and old world. Many wines are exclusive to the club and cannot be found at supermarkets or large retail wine shops.

Years in Business

40 years

Wine Club Program

  • 12 bottles shipped about every 12 weeks
  • No long-term commitment—cancel at any time
  • Detailed tasting notes
  • Wine Insiders E-Newsletter
  • Surprise wine-related gifts 

Shipping Charges

  • 1 - 5 bottles $14.95
  • 6 or more bottles free

Wine Rating

Wines are chosen by a team of wine experts who sample over 2,000 bottles a year. On average, these experts approve 5 out of every 100 bottles sampled. Overall quality of Wine Insiders wines is on par with those found in wine chain stores, though Wine Insiders' collection of wines includes many that are exclusive to the company. There is a notable absence of wines with 90+ ratings, however customers who want to stick to lower-priced wines will find several dozen wines in the $10 to $15 dollar range.

Gift Programs

Wine Insiders offers a wide selection of curated gift packages. Red, white and mixed collections are available. They also offer collections that focus on individual varietals and wine regions.

Introductory Premier Package

  • Introductory case for just $89.99 (save $239.85)
  • Introductory shipment includes 3 bonus bottles
  • Choose red wines, white wines, or a mixed case
  • Free shipping
  • 7-piece corkscrew gift with second order
  • Free, no-obligation membership

Gift Packages

Wine Insiders offers dozens of gift packages, from magnums of French Champagne to curated cases from specifc regions around the world. Gift packages range from single bottles to full cases, with prices that vary accordingly.

Wine Insiders Review

Wine Insiders offers an excellent value with its introductory offer of 15 bottles for $89. Their introductory wines do not include any particularly pricey or highly-rated vintages, but quality seems to be on par with what you'll find at similar prices at large wine retailer chains and the collection offers a nice variety of wines produced outside the US. Similarly, their curated cases offer a lot of variety and afford wine drinkers the opportunity to explore new wines with every order. 

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Customer Comments

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Deanne E
7/19/2018
I usually order the special selection from the email notification. I order only when I'm ready, no need for a membership, delivered right to my door. I get to try some new labels, they're always good. If I want something specific, I can always go to my local store. Never had any "issues"
1 People found this helpful.
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Lou L
7/19/2018
We had purchased from Wine Insiders a number of times, but when their prices doubled, we stopped. Recently, in response to a comment from me, they sent me a couple of offers at their original prices. I’ve tried them, and am entirely pleased with the product and the service. It’s a good value for entirely enjoyable wines.
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Melissa W
7/19/2018
I love this company. Lots of email specials. I've ordered from them about 8 times and never paid for shipping, using special packages that come with free shipping. All of the wine I've tried has been very good to excellent quality. I started with them because I didn't know a lot about wine and they selected the bottles. Now that I know a little bit more I am selecting my own in some cases. :) I love the package deals!! Very affordable. The packaging is great. Delivery is very fast. Excellent company. I have referred to several friends.
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Linda W
7/18/2018
Yes, I am a customer of Wine Insiders, but, I am not a club member. I like the wines, especially the flavored ones, like the strawberry, raspberry, etc. I am not too keen on the driest wines. To me, they are too strong. The wine orders only take a couple of days, three at the most.
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Bill V
7/14/2018
I ordered a case of wine and stayed home waiting for delivery. It never came. On the FEDEX website it changed the delivery date to the next day. Again, I stayed home and no delivery. I contacted Wine Insiders and was told that FEDEX lost the shipment. How do you 'lose' a case of wine? Anyway, Wine Insiders shipped another case, and again, I waited all day Thursday where FEDEX had said it was out for Delivery. At 9pm, no delivery. I checked FEDEX website and it was changed to Friday. Again, Friday, no delivery. Now the website says, Delivery Pending'. I have no idea what the deal is with Wine Insiders and FEDEX, but after 2 weeks I still do not have the wine I paid for. Never... Read More
1 People found this helpful.
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Brian G
6/20/2018
Do not order from these people! I have tried 3 times not to cancel my subscription. Each time it says cancelled but then a month later they charge me again. It got so bad I am contacting my bank. DO NOT BUY.
1 People found this helpful.
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Selma S
12/31/2017
Never got my shipment no sastisfaction from your company feel cheated and scammed= highly reccoment not buying your products especially through Groupon
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dsholiday22
11/20/2024
PLEASE, Please take notice of the 41% one star reviews on Trust Pilot before ordering!! I wish I had noticed this before spending a great deal of money on a case of wine for a friends birthday. If I could give a negative star rating for service and delivery, I would. My birthday gift of a case of wine arrived damaged with broken bottle that damaged the labels of other bottles and cut the hand of the gift recipient. I called and I emailed Wine Insiders immediately. After multiple attempts to get someone on the phone, I did talk to a customer service rep. I was offered $25 online credit for a future order initially and then, after "speaking with management," they added another $20. Why... Read More
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dsholiday22
11/20/2024
PLEASE, Please take notice of the 41% one star reviews before ordering!! I wish I had noticed this before spending a great deal of money on a case of wine for a friends birthday. If I could give a negative star rating for service and delivery, I would. My birthday gift of a case of wine arrived damaged with broken bottle that damaged the labels of other bottles and cut the hand of the gift recipient. I called and I emailed Wine Insiders immediately. After multiple attempts to get someone on the phone, I did talk to a customer service rep. I was offered $25 online credit for a future order initially and then, after "speaking with management," they added another $20. Why do they think... Read More
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jchuff924
8/9/2024
If I could leave a 0 star rating I would. I received my order on August 1, 2024 and one of the bottles I ordered came without a seal on it. I am unable to attach a picture but this is unacceptable, how am I supposed to know that this bottle was not tampered with. Not only that but I expressed this to their customer care team they blamed the transit and said the seal came off while it was being transported and instead of replacing the bottle, they offered me a store credit and expected me to purchase more wine. How does a seal just pop off of the bottle during transit and how arrogant can you be to think I would purchase anything else from you as if that isn't a safety concern for me and my... Read More
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Top Rated
Our Partner
35% OFF - use code: LDW35
  • Introductory offer of 15 curated wines for just $89
  • Free shipping on introductory case and orders of 6 bottles or more (Some restrictions apply.)
  • Order curated collections or choose your own favorites
  • Selections from around the world
  • 100% money back guarantee
  • No obligation, cancel anytime
  • Orders ship out the next business day
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