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Wine Insiders Wine Club Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
76 Customer Comments & Reviews - see all comments
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Founded in 1982, Wine Insiders is an online retailer of wines from around the world. The company offers an exclusive selection of wines not found in stores or other online wine shops. Customers can select wines on their own or join the Wine Insiders Club to enjoy quarterly shipments of vintages curated by Wine Insiders' staff. Wine Insiders earns an A+ rating from the Better Business Bureau and is located in Los Angeles, California.
 
VISIT SITE

Wine Insiders is a wine membership club and online wine shop that offers a variety of hand-picked wine selections. The company offers wine lovers a convenient alternative to supermarket wine departments and large retail wine shops, where information and expert advice is hard to come by. Wines are selected by a panel of wine experts who review thousands of wines a year before offering their top choices for sale. Wine Insiders' wine selection encompasses many of the world's most famous wine-making regions, both new and old world. Many wines are exclusive to the club and cannot be found at supermarkets or large retail wine shops.

Years in Business

40 years

Wine Club Program

  • 12 bottles shipped about every 12 weeks
  • No long-term commitment—cancel at any time
  • Detailed tasting notes
  • Wine Insiders E-Newsletter
  • Surprise wine-related gifts 

Shipping Charges

  • 1 - 5 bottles $14.95
  • 6 or more bottles free

Wine Rating

Wines are chosen by a team of wine experts who sample over 2,000 bottles a year. On average, these experts approve 5 out of every 100 bottles sampled. Overall quality of Wine Insiders wines is on par with those found in wine chain stores, though Wine Insiders' collection of wines includes many that are exclusive to the company. There is a notable absence of wines with 90+ ratings, however customers who want to stick to lower-priced wines will find several dozen wines in the $10 to $15 dollar range.

Gift Programs

Wine Insiders offers a wide selection of curated gift packages. Red, white and mixed collections are available. They also offer collections that focus on individual varietals and wine regions.

Introductory Premier Package

  • Introductory case for just $89.99 (save $239.85)
  • Introductory shipment includes 3 bonus bottles
  • Choose red wines, white wines, or a mixed case
  • Free shipping
  • 7-piece corkscrew gift with second order
  • Free, no-obligation membership

Gift Packages

Wine Insiders offers dozens of gift packages, from magnums of French Champagne to curated cases from specifc regions around the world. Gift packages range from single bottles to full cases, with prices that vary accordingly.

Wine Insiders Review

Wine Insiders offers an excellent value with its introductory offer of 15 bottles for $89. Their introductory wines do not include any particularly pricey or highly-rated vintages, but quality seems to be on par with what you'll find at similar prices at large wine retailer chains and the collection offers a nice variety of wines produced outside the US. Similarly, their curated cases offer a lot of variety and afford wine drinkers the opportunity to explore new wines with every order. 

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Customer Comments

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J
John
4/23/2020
Discovered 2 years ago, never had any issue, customer support very attentive, good wine selection,
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meingossner123
4/15/2020
Their customer service sucks. We ordered wine and it was damaged in shipment. A replacement was not sent automatically although the shipment was Never received and was returned to wine insiders by fed ex. I contacted them and was told that they do not re-ship until the customer contact them. They relied on a policy that applies to wine damaged in shipment but received by the customer. They were notified when FedEx return the box to them. When I complained, I went to the end of the line. They made no effort to expedite our order. Their customer service is poor and lacking.
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N
Nicole
3/28/2020
Awful shipping, the first time ordering had a bad experience gave it another try and no improvement way to long to ship. Ordered from other wine clubs and received my shipment 2 weeks before this. As for the wine it’s average wouldn’t say it’s great. I won’t be ordering from this company again. Not worth it.
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K
Kerry
3/3/2020
I’ve been ordering wine from them for two years. I have gotten five cases so far and haven’t been disappointed. I’m no wine connoisseur but I never got anything I didn’t like. Delivery was always within a week or so, depending on weather and weekends. There is no membership fee to pay as with other wine clubs either and, they run many specials throughout the year which gives a generous discount. So far I am totally satisfied.
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Sandra B
12/26/2018
Ordered 6 bottles of sparkling wine for Christmas using a voucher from Travelzoo. Was supposed to arrive by 12/24. On 12/22 a phone message from FedEx was received saying it would be delivered that day. It wasn't. We called and was told the driver was still out. Wine never arrived. Called on Mon, Christmas Eve. Wine was to be delivered by 8PM. It wasn't. Contacted Wine Insiders to cancel as Christmas is now over. They canceled .62 but said they couldn't refund the $69 because they had offered the wine through Travelzoo. So I had to contact Travelzoo. My account at Travelzoo said I was outside the allotted refund time. When I spoke with customer service at Travelzoo, they were very... Read More
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RB L
12/19/2018
I ordered a case of wine on 12/15 and it still hasn't even shipped as of 12/19. They promise to send a shipping confirmation 24-48 hours after you place the order. I reached out to them via e-mail on 12/18 to find out what's up and I get a stupid canned response: "Hello! For orders placed 12/16 or before, please allow 24-48 hours to receive your shipping information..." I will never order from them again. Now I have to go out and purchase wine for my upcoming Christmas party because there's no way they will be able to ship it to me in time.
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Top Rated
Our Partner
35% OFF - use code: LDW35
  • Introductory offer of 15 curated wines for just $89
  • Free shipping on introductory case and orders of 6 bottles or more (Some restrictions apply.)
  • Order curated collections or choose your own favorites
  • Selections from around the world
  • 100% money back guarantee
  • No obligation, cancel anytime
  • Orders ship out the next business day
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