Checkr Background Checks Review
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49 Customer Comments & Reviews - see all comments
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Checkr is a San Francisco company that specializes in conducting background checks on employees and job applicants. Founded in 2014, the firm now serves the financial services, hospitality, retail, tech, healthcare, and manufacturing industries, as well as nonprofit and higher educational institutions.
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49 Customer Comments & Reviews
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Honestly if i could give no stars I would these people have ruin two forms of employment for me During the time of a Pandemic These Companies who have always use "us" type of People to make their billions, Now since they have made their billions or millions they decide they don't need us anymore " POSTMATES'' "UBER" ETC. They decide to hiring this Horrific company with no customer service, and Lawsuits everywhere to do their background check. How is it that Mr Checkr has contracts with Doordash, Uber Eats and Lyft, its all a big secret handshake to me and the abuse of the little man.
Absolutely bottom of the barrel for customer/candidate support. I can't believe this is considered a professional company, 7 hours it took to talk to a human with this company. I had to reach out to SJV Data Solutions which is a third party company that is hired by checkr to investigate backgrounds. They even gave me an invalid number to get ahold of checkr, I'll pray for anyone else who has to deal with this "dumpster fire" company.
Reporting wrong felony classifications and multiplying charges like I have 6 F3's and a F2. Hello Checkr, I'd be sitting in prison if that was the case. Get your reporting right and correction processing up to date. Your holding up people's employment.
There are a number of law firms that have sued and are currently suing Checkr for faulty background checks. They have wrongly accused people of having a criminal history when they don't. This is a violation of the Fair Trade Reporting Act. It can affect your employment prospects, result in termination, and wrong information being added to your credit report. This can further affect your ability to rent or purchase a home, buy a car, get loans, etc. Google "Chkr lawsuits" and you will find a number of law firms that are involved in the investigations/suits. I urge you to contact these law firms (which are taking on cases at no cost to you) if you have been denied employment or fired due to... Read More
Uber does a background check with these people every year. Mine record has not changed, and yet it takes longer and longer every time to get it done. They have been using the excuse that it's a Pandemic, but my report took one week last year....FUNNY IT WAS A PANDEMIC THEN ALSO! I got a copy of a Divorce Decree from the courts, and Minute Orders quicker than they have run this Background Check, so I shout B.S. There is a such thing as being thorough, but something is not right with how they do things.
literally cannot speak to anybody or get any answers even through their messaging center. My background check has been held up for WEEKS because they spelled my name wrong and they literally do not even bother to respond to my help tickets
Absolutely awful company. Unable to reach anyone at the Help Center. My background check was "suspended" for no conceivable reason. This might cost me an apartment.
Extremely poor , even nonexistent, customer service. Both of my reports have been suspended. No help in sight. I've contacted Checkr OVER 13 times and sat on the "customer support line' for hours to no avail. The "customer support line" allows 5 options, 4 of which hang up on you after giving absolutely worthless information. The 5th option puts you on hold for a never-ending eternity, only tricking you into hoping you might be able to fix your issue. MOST UNDERWHELMING BACKGROUND CHECK SERVICE ON THE MARKET.
Awful wait time. Also, if you need to get in contact with anyone there, good luck! No phone lines are ever open and emails will not be replied to.
This company is the poorest of it's kind. I don't know how anyone can rely on a company that is all over the map about people. I have never lived in or been to San Bernardino California for example, yet they say that I have an arrest report there which is not possible. there were a couple other things from like 20 years ago that were also wrong. You can't correct anything because their customer service cannot verify the reports that they issue. Guess that's why even Chechr claims that their reports are not accurate.
Our Partner
- Extensive FCRA compliance resources
- Criminal records, employment and education verification, driving records, credit history, I-9 verification
- Over 100,000 customers
- Offers integrations to deliver background check results directly to employers’ HR software applications
- Drug testing available
