10 Best
Dental Insurance
of 2024
Dental Insurance
of 2024
Promoted
Our Partner
- Unlimited Use
- Pre-Existing Conditions Included in Plan Savings
- Plans Start at $99/Year for Discounted Rates on Dental Procedures
- 100,000+ Dental Access Points Nationwide
- A+ Grade with the BBB
- Voted #1 in Ethics by Dallas Morning News
- Discount Dental Plan (Not Insurance)
CIGNA Dental Insurance Review
ConsumersAdvocate.org
84 Customer Comments & Reviews - see all comments
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Founded in 1982, Cigna is a health and life services organization with headquarters in Connecticut and Philadelphia. Cigna offers health plans and related products, such as workers compensation, group, life, accident, and disability insurances. The company, which currently employs over 30,000 people and services 86 million customers in 30 countries, holds an A+ rating with the BBB.
CIGNA Dental Review
CIGNA Dental has one of the biggest network of dentists in the country today. It provides a wide selection of individual and group dental insurance plans.
What's included with CIGNA Dental
Plan Reviewed
MYCIGNA Dental 1500 Plan
How much does it save you?
Deductible waived for preventive services, 20% payout after deductible, 50% payout after deductible
Premiums
Individual (ages 18–59) $30.00 /mo
Individual (ages 60+) $38.00 /mo
Individual + Spouse $55.50 /mo
One-Parent Family (1 adult, 2 children) $70.80 /mo
Two-Parent Family (2 adults, 2 children) $96.30 /mo
Annual Maximum
$1000 per person
Treatments Covered and Reimbursement
Excellent list of treatments covered for Basic, Preventive and Major services
Fine Print
You may pay more for out-of-network charges if the dentist’s charges exceed the amount Cigna reimburses for billed services.
You may be eligible to waive the waiting period with prior qualified coverage, not applicable to orthodontia.
Dental rates may vary based on age and geographic location (residential zip code).
Summary
CIGNA Dental offers great savings on preventive, basic and major treatments. However, they tend to be on the costlier side so it's a good idea to check for other available packages. Premiums and plans are subject to your location.
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84 Customer Comments & Reviews
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I have Dental HMO coverage from CIGNA. It covers 2 cleanings a year. This is the definition of bait and switch, and i would be happy to be the prime on a class action lawsuit. I have been to all of the companies in my area who take this insurance. None of them will perform the cleaning. They demand a separate exam session prior to the cleaning where they will tell you that the Doctor has determined that you need a "Deep cleaning". I went to a separate Dentist, unaffiliated with my insurance and asked them to perform an exam and cleaning to determine if i needed a "Deep Cleaning". They said no, and were aghast that a Dentist refused to perform any cleaning and were holding hostage my... Read More
I would leave zero stars if I could. I have been trying to get a pre claim approved for almost 2 months, I had to have my front tooth pulled and now I need a Crown (Something that is Cleary covered by my PPO insurance plan be it only 50%) I've called 4 times and I've used the online chat 5 times. At first I was told it would take up to 20 business day for the approval. When I called back I was told it could take up to another 15 business days for the approval. Now I'm being told this process could take another 60 business days before the approval. It Cleary seem like the big insurance company is playing the waiting game with my dental health and I'm sure that after the 60 business days... Read More
Where can I send my insurance claims. I faxed them, mailed them several times and you never receive them. I finally got in contact through email Let Us Help U and they did get my claims submitted. I can’t get that to work now and I have more claims to submit.
One of the worst company to get Dental insurance. They deny your claim on one pretext or other. They have so many hidden costs that the insurance looks a steal deal but when you visit a dentist, you realize that its you from whom the company has stolen. First they deny your claim, then appeal are invariably rejected and there in no further customer satisfaction mechanism. Avoid it, if you can.
I feel helpless when I contact Cigna. My dental claim was denied. My child needed a perio bone graft. Apparently restorative work is not covered. I've called three times over the last month. My dental office is adamant this is covered by my insurance. Well, not according to Cigna. Three calls to Cigna since March 21st. On hold at least 30 minutes each time. When I reach the call center, they can only do so much. Cigna's management policy does not empower its call center personnel to do anything beyond telling you which doctor you can and can't see. Anything beyond that requires a department that you can't actually access. Someone inside Cigna has to do if for you. You are blind to the... Read More
Cigna Dental service is HORRIBLE. My Group number is 33 38 808. Trying to confirm if a dentist is in network, so far I've been transferred 3 times, I've been on hold now for 28 minutes and the rep I'm on the phone with has advised it's going to be another 30 minutes to an hour. He tried to offer to call me back, but I said no way! ( I have 0% faith that I would get a call back).
I would leave zero stars if I could. I have been trying to get a claim paid for months now. I keep getting told oh 15 business days, oh another 5 business days, oh well another 5 business days our claims dept is backed up and then get told oh we don't know when it will be processed. are you freaking kidding me? I paid out of pocket, I am just trying to get reimbursed. This is the dental ins co my company offers, worst company ever.
My case has been escalated 3 times snice Jan7, 2022 and yet have never received any contact from them. When "I" call them they tell they will get back to me in 24 to 48 hours. I'm still waiting for them to get back to me. I've been very patient, I work for a insurance company and my husband is freelance writer so our next steps are not going to be as patient or restrained.
Cigna....one of the most POORLY RAN BUSINESS I HAVE EVER DEALT WITH!! You call them and "attempt" to talk with them AND understand them. I don't care where they work but they speak extremely Poor English. After holding for a supervisor for 28 minutes they "accidentally" HANG UP!! Last year AND this year they did not receive my check for dental insurance. I pay by the year. Last year I had to pay for a stop payment on my check and pay via a credit card after a 25 minute telephone call to customer service. It appears, I will have to do the same this year since they AGAIN have not received my check that was mailed on December 22, 2021. In the past 30 years...Cigna is the ONLY business... Read More
Ripoff, uses misleading language that if you're not exceptionally careful you end up sometimes paying more for a visit than if you went without insurance, if you include your monthly payments. Which is just ridiculous.
Top Rated
Our Partner
- Unlimited Use
- Pre-Existing Conditions Included in Plan Savings
- Plans Start at $99/Year for Discounted Rates on Dental Procedures
- 100,000+ Dental Access Points Nationwide
- A+ Grade with the BBB
- Voted #1 in Ethics by Dallas Morning News
- Discount Dental Plan (Not Insurance)