10 Best
Dental Insurance
of 2024
Dental Insurance
of 2024
Promoted
Our Partner
- Unlimited Use
- Pre-Existing Conditions Included in Plan Savings
- Plans Start at $99/Year for Discounted Rates on Dental Procedures
- 100,000+ Dental Access Points Nationwide
- A+ Grade with the BBB
- Voted #1 in Ethics by Dallas Morning News
- Discount Dental Plan (Not Insurance)
CIGNA Dental Insurance Review
ConsumersAdvocate.org
84 Customer Comments & Reviews - see all comments
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Founded in 1982, Cigna is a health and life services organization with headquarters in Connecticut and Philadelphia. Cigna offers health plans and related products, such as workers compensation, group, life, accident, and disability insurances. The company, which currently employs over 30,000 people and services 86 million customers in 30 countries, holds an A+ rating with the BBB.
CIGNA Dental Review
CIGNA Dental has one of the biggest network of dentists in the country today. It provides a wide selection of individual and group dental insurance plans.
What's included with CIGNA Dental
Plan Reviewed
MYCIGNA Dental 1500 Plan
How much does it save you?
Deductible waived for preventive services, 20% payout after deductible, 50% payout after deductible
Premiums
Individual (ages 18–59) $30.00 /mo
Individual (ages 60+) $38.00 /mo
Individual + Spouse $55.50 /mo
One-Parent Family (1 adult, 2 children) $70.80 /mo
Two-Parent Family (2 adults, 2 children) $96.30 /mo
Annual Maximum
$1000 per person
Treatments Covered and Reimbursement
Excellent list of treatments covered for Basic, Preventive and Major services
Fine Print
You may pay more for out-of-network charges if the dentist’s charges exceed the amount Cigna reimburses for billed services.
You may be eligible to waive the waiting period with prior qualified coverage, not applicable to orthodontia.
Dental rates may vary based on age and geographic location (residential zip code).
Summary
CIGNA Dental offers great savings on preventive, basic and major treatments. However, they tend to be on the costlier side so it's a good idea to check for other available packages. Premiums and plans are subject to your location.
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84 Customer Comments & Reviews
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The worst . Like many other reviews here . Cigna jerks you around by sending the same letter over and over stating “delayed pending receipt of additional information” even though my dentist office has sent them EVERYTHING they need and I followed up by sending the information myself. On top of everything the letter they send does not include customer service numbers or contact information. I finally got their customer service number and called customer service first time 8weeks after payment was due and 3 letters,. Now we are 12 weeks out and I received the same stupid no information letter. Today they said ignore the letters and they claim to have it under review. I am just livid... Read More
The worst . Like many other reviews here . I had an implant placed in January and Cigna has sent three letters “delayed pending receipt of additional information” even though my doctoral office has sent them EVERYTHING they need . It’s the only plan offered by my employer. I called customer service 2 weeks ago and they claim to have it under review. I am just livid that they jerk you around even though your premiums are payroll deductions.
I had out of pocket claim they refused to pay for simple cleaning in switching jobs and they were only choice for DENTAL coverage. They would not give me 5 minutes on appeal to pay a claim to out of network dentist. I am now forced to pay out of pocket and have to pick dentist further away from my job. This company is a crook and should not be allowed to treat people this way.
The worst company I have ever encountered. They did pay my claims; however, they could not seem to acknowledge my monthly premium payments. I had to fax them my bank's proof of payment several times and then was told that they were not able to read the faxes. I argued with them every month about the receipt of my payments. The really stupid part of this saga was that I was not able to speak with anyone in the Premium Acctg dept -- the people who were supposed to process my payments and the people who received my faxes. It was extremely frustrating to try to talk with an intermediary "customer service" rep who really could not see what the problem was. Back in November, I was told... Read More
I am totally disgusted with the claims service with Cigna Dental. My employer chose Cigna as the sole provider of Dental insurance and I really think they are about the worst ever. I end up submitting claim forms two or three times because they say they did not receive it or one of the forms did not show up and any other excuse they can use to delay paying the claim. This happens about 50% of the time that I file a dental claim. I call and am told that "they are working on it...". The MYCIGNA website is not showing a most recent claim I sent paperwork on Jan 22--almost 30 days ago. Really very poor service from Cigna.
Signed
Odell S
I have Cigna through my company. My dental premiums are decent, but have been trying to get them to cover implants for over a year. My plan covers implants, but they have constantly changed the reason for not covering it. Their follow up has been unreliable and my dentist and oral surgeon has resubmitted several different forms of documentation. This is a very sad situation!
I recently had a question regarding benefits. My dental office asked me for a payment after the service. I usually pay upfront, but thought the fee was higher than it should be. Kelsey from Cigna said she would call the office for me the next day as the office was closed due to weather. She followed up and the fee was infact not correct. Who want to pay more than they have to. I thought the professional service and the follow up for me was wonderful customer service. Most providers would leave it up to the patient to do the ground work. Thanks Kelsey and Cigna...much appreciation
from me!!
When shopping for an dental insurance plan they assured me my dentist was in-network so we signed up. Then months later I needed a crown and now they're saying my dentist is out-of-network and stuck me with the massive bill. Bait & Switch!! How can they do that without informing us? Don't waste your money on Cigna dental.
stay away!!!! you pay for insurance that doesn't cover. if you need bridge work search through their fine print before having work done! because you're probably not covered according to their policy.
Stay away from cigna have over ten grand in my daughters teeth from braces and other work and then cigna want pay for white filling in a couple of her back teeth I have to pay it I don't think they should have a right to tell you what kind or color of the filling can be
Top Rated
Our Partner
- Unlimited Use
- Pre-Existing Conditions Included in Plan Savings
- Plans Start at $99/Year for Discounted Rates on Dental Procedures
- 100,000+ Dental Access Points Nationwide
- A+ Grade with the BBB
- Voted #1 in Ethics by Dallas Morning News
- Discount Dental Plan (Not Insurance)