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- Pre-Existing Conditions Included in Plan Savings
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CIGNA Dental Insurance Review
ConsumersAdvocate.org
84 Customer Comments & Reviews - see all comments
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Founded in 1982, Cigna is a health and life services organization with headquarters in Connecticut and Philadelphia. Cigna offers health plans and related products, such as workers compensation, group, life, accident, and disability insurances. The company, which currently employs over 30,000 people and services 86 million customers in 30 countries, holds an A+ rating with the BBB.
CIGNA Dental Review
CIGNA Dental has one of the biggest network of dentists in the country today. It provides a wide selection of individual and group dental insurance plans.
What's included with CIGNA Dental
Plan Reviewed
MYCIGNA Dental 1500 Plan
How much does it save you?
Deductible waived for preventive services, 20% payout after deductible, 50% payout after deductible
Premiums
Individual (ages 18–59) $30.00 /mo
Individual (ages 60+) $38.00 /mo
Individual + Spouse $55.50 /mo
One-Parent Family (1 adult, 2 children) $70.80 /mo
Two-Parent Family (2 adults, 2 children) $96.30 /mo
Annual Maximum
$1000 per person
Treatments Covered and Reimbursement
Excellent list of treatments covered for Basic, Preventive and Major services
Fine Print
You may pay more for out-of-network charges if the dentist’s charges exceed the amount Cigna reimburses for billed services.
You may be eligible to waive the waiting period with prior qualified coverage, not applicable to orthodontia.
Dental rates may vary based on age and geographic location (residential zip code).
Summary
CIGNA Dental offers great savings on preventive, basic and major treatments. However, they tend to be on the costlier side so it's a good idea to check for other available packages. Premiums and plans are subject to your location.
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84 Customer Comments & Reviews
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WORST ins. scam ever.
Told by sales person all services will be covered as of July. DDS sent pre-authorization for implant and bridge. Implant denied in Sept. and bridge was ignored. It was said to be denied 3 days before this call. Cigna has my birth date listed wrong so I can't log in and have big hassle on any phone call. They can not get it programmed properly and have spent over an hour just today being transferred from one person to another and the call was dropped.
I cancelled this policy today and will file an Insurance Commissioner claim as they say they can't prorate this months payment and it started on the 7th and it is now the 19th.
Apparently I'm in the minority here. My husband and I have the $2,000 per person 100/80/50 cigna connection dental plan thru my work. We've never had an issue with claims being paid or customer service. Being a PPO we kept our dentist. The first year my husband got 6 fillings and a lower partial. Each filling cost us $25 and his partial totaling $500 after cigna paid out and adjusted the cost based on cignas discounted rate. I had 3 fillings, a root canal, and a crown totaling $360. Of course our cleanings, exams, and x-rays were all free. The receptionist at our dental office said she wished everyone had our coverage, they've always paid out within 30 days of treatment. Everytime I've... Read More
Hello. I am a new member to CIGNA dental Insurance and I called customer support because I needed help locating my designated dentist. Before the call I found a dental office I wanted to go to that accepts CIGNA and I was informed that I must get a transfer to be able to go there. When I called CIGNA customer support a gentleman named Jim answered. He was polite, professional, informative and efficient. I got into contact with the new office immediately and got mine and my wife's transfer accepted. He explained how to view my benefits, when I can start going to the new office and provided me with confirmation of the process and new dental cards sent via mail. He explained how charges work... Read More
Jan, '17, got my first bill. Called to find a dentist & review personal data. They had the wrong CC #; but were going to debit it anyhow. After a long discussion, CS rep said she would review it & correct the wrong CC. Still no correction or debits from any of my CCs for pmts. from any of my CCs. I've been in/out of hospital for congestive heart failure - so haven't taken care of this in a timely manner. We have not used a dentist in all of 2017 so I wouldn't be charged with fraud/ID theft. I called again in March. Gave same complaint because the rep said there were no notes in my file. She assured me she would correct it and someone would call me. No call. "My" June pmt was declined... Read More
1,000 limit isn't worth the premiums. you spend that is 2 visits a year if you have a serious issue beyond 1,000 it comes out of your pocket anyway. they should make available a plan for oral surgery, etc.
I hope this reaches some of you before you buy insurance from this company. Despite what they say regarding partials and dentures for 50% coverage all teeth being (ALL) replaced with denture or partial must have been pulled during the period time of your policy. In other wards, they do not cover pre-existing extractions. You must read the small print. I normally do but side tracked by what they do cover and not the EXCEPTIONS.
I am a dental office manager for a small office. I called Cigna to go over a claim that was submitted for payment and they were demanding more information before paying. When I called 800-427-4659 I got a gentlemen by the name of Larry who was nice as can be! Not only did he resolve most the issues that they were requesting and had already sent in a narrative, he followed up with me the day the patient was scheduled to come in to have treatment completed. Larry gets two thumbs up in my books for completely going above and beyond!! Not something you get often! Thanks again Larry for your help, and for winning me a cup of coffee from my doctor who didn't believe an insurance... Read More
CIGNA is deceptive. A few examples: 1)CIGNA says it "covers crowns at 50%". Wrong - they cover black, low quality, "low nobel, nickel crowns that will corrode in your mouth at 50%. Ethical dentists don't even place this type of crown. If your dentist places a traditional, common, white crown, it is "downgraded" on the reimbursement to these black crowns and the patient pays the difference - meaning CIGNA covers about 30% on the crowns - even with a CIGNA in-network provider. 2) "Cigna says it covers fillings at 80%" Wrong. They cover amalgam fillings at 80% maybe if you are lucky. White fillings are "downgraded" to sliver and you pay the difference - maybe 50% if you are... Read More
They say they cover most things then you get a bill. Then you have them submit the codes beforehand they say it's fine then the adjusters decide to screw you. Never use them it's a waste of money
My husband had a 3 year old crown break, and was in pain. The dentist replaced crown and Cigna denied coverage because he had to have crown for 5 years. I ask what we should have done, Cigna rep had no suggestions. I'd think twice before signing up for Cigna. Had Delta Dental at last employer and LOVED Delta Dental.
Top Rated
Our Partner
- Unlimited Use
- Pre-Existing Conditions Included in Plan Savings
- Plans Start at $99/Year for Discounted Rates on Dental Procedures
- 100,000+ Dental Access Points Nationwide
- A+ Grade with the BBB
- Voted #1 in Ethics by Dallas Morning News
- Discount Dental Plan (Not Insurance)