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Signia Hearing Aids Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
38 Customer Comments & Reviews - see all comments
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Signia is a new brand name for the hearing aids that were formerly branded as Siemens. The brand is owned by Sivantos Group, a hearing aid giant headquartered in Singapore that markets hearing aids under a number of different brand names and now owns 25% of the worldwide hearing aid market. Signia is described as Sivantos's premium brand.
 
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How is Signia rated?

Breakdown

3.5/5
Hearing Aid Style
3.5/5
Features and Price
3.5/5
Battery Life
3.5/5
Customer Experience

Overall Rating: 3.5 / 5 (Very good)

Evaluating Signia hearing aids is difficult because the brand is so new. Although the brand is essentially a continuation of the Siemens line of hearing aids, it's not possible at this point evaluate which of the old Siemens products are the same as the new Signia products. Still, three facts are worth noting. One is that Siemens, overall, has a great reputation for engineering and design. The second is that Signia offers an unusually broad range of products with a great many high-end features. And the third is that Signia is self-described as the premium brand of the Sivantos group that owns a number of different hearing aid companies. From these facts, consumers should be cautiously confident in Signia's ability to deliver a good state-of-the-art product.

Signia Product Offerings

Hearing Aid Style - 3.5 / 5

Signia's most significant strength lies in the breadth of its product line and the numerous features that it puts into its hearing aids. The company has moved deeply into the development of hearing aids that are compatible with a number of external devices--mobile phones, computers, televisions, tablets, personal digital assistants, etc.
Product Type
True Hearing Aid
Types of Hearing Aids
IIC
BTE
Mini BTE
ITE
CROS
bi-CROS
Battery Life
Varies with model; rechargeable units also available
Accessories
Remote Control
Mobile App
Computer Control
Mobile Phone Compatibility
iOS

Features

  • Learning Capability
  • Preset Sound Profiles
  • Directional Mics
  • Digital Noise Reduction
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Telecoil
  • Tinnitus Maskers
  • Wind Noise Reduction

Signia Additional Services

Features and Price - 3.5 / 5

Signia offers a hearing test in the form of a downloadable smartphone app. Its website is very informative about hearing loss issues, though unfortunately the search feature on the site makes locating specific information difficult. Information about trial periods and financing may be obtainable from a hearing professional.
Financing Available
No
Online Hearing Test
Yes
Modes of Contact
Web Form

Signia Pricing

Battery Life - 3.5 / 5

Signia hearing aids are sold to consumers by hearing professionals. Further, their wide range of products and features create a myriad of price points. For those reasons, pricing information is not available online. Consumers are advised to consult with their hearing professionals and to get a quotes from more than one brand of hearing aids.

Signia After-Sale Service

Customer Experience - 3.5 / 5

Signia does not publish any information about its product support. There is a web form on the company's website that people can use to make comments and ask questions, but there are no phone numbers, email addresses, or chat lines through which a customer can obtain product support. Presumably support can be obtained through the prescribing hearing professional, but this is hardly a substitute for knowledgeable support personnel. Signia does not appear to publish any warranty details on its site and the search feature on its website is not functioning. Possibly these oversights are due to the newness of the Signia brand, but given the depth of experience and financial resources the company commands, it's disappointing that the company keeps potential customers of an expensive product line in the dark about key after-sale services.

Signia Reputation

Reputation - 3.5 / 5

Since Signia is a new name in the hearing aid industry, it hasn't yet established an online reputation. There is nothing about the brand on the BBB website and very little on Trustpilot. But though the brand is new, Signia hearing aids were formerly known as Siemens products, and Siemens is a well-respected company.
Year Founded
2016

Company Profile

Full Name
Signia Hearing Aids
Headquarters
10 Constitution Ave., Piscataway, NJ, 08855
Mailing Address
10 Constitution Ave., Piscataway, NJ, 08855

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38 Customer Comments & Reviews

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R
Rick
8/13/2021
Ap defective does not save names for tinnitus programs. It complains about the volume level. The thousands spent on this product gets a 0. Will be returning it.

mbhnz1107
7/2/2021
My experience with the Styletto X, 3X, and AX is that the claim to 19 hours between charges is not true. I’m lucky to get 12 hours and I don’t stream music to them. I don’t stream anything, yet that is the first question I am asked when I ask why these things have such a poor daily life span. I’m disappointed with them although, the AX model is less of a mere amplifier. I can’t recommend these. I’m fortunate to have a trial period with a money back guarantee. I have tried 3 models with the same poor results.

C
Craig V
3/15/2021
I have had my Signia hearing aids for about a year now and have had no problems at all. The blue tooth to the Television is excellent. The audio quality is excellent and much better than my previous hearing aids. The only thing that my old hearing aids did better was loud noise attenuation. The Signia aids tend to amplify loud sounds and I have to shut them off in certain situations.

K
KAthy W
2/16/2021
HAVE TWO HEARING AIDS.. FIRST THEY DO TOTALLY NOTHING IF YOU PUT THE BATTERIES IN POSITIVE TO POSITIVE THEY DO NOT WORK AT ALL. PUT + TO NEGATIVE T;HEY HALF WORK ON ONE EAR... NOTTHING BUT CRAP

L
Larry M
1/20/2021
I got my Signia pure charge -go 7nx aids in May 2018 from the VA in San Diego. They have been wonderful so far, working as advertised! They are so comfortable I forget I have them on and go to bed with them on! Twice I have gone completely under water in the bath tub before realizing I forgot to remove them. Both times I dried them with a towel and put them on the charger over night and they worked fine the next day! The battery failed in one aid after around 14 Months. Both were sent in to Signia for new batteries I got the units back in about Two weeks from the VA. I recharge every night the charge lasts 20-22 hrs. I love the free Iphone app to control aids . They are a bit pricey but... Read More

Sherry S
9/17/2020
yesterday I picked up a pair of you hearing aids at Kentucky Bluegrass they won't work with me tell me what I can do they are telling Anthem paid 3000.00 for them Please help with these I am a 73 old white female who is in need for these

1bulldogbill
8/28/2020
The biggest piece of crap on the market!!! No support!!! Doesn't work half the time. Very poor quality.

huffmang07
8/15/2020
I've had to take my hearing aids to my center many times and have paid over$775 for repair/replacement in two years in addition to the original cost. I would like to have the specific warranty information since my hearing aid warranty expires 2020.

R
Ronald K
5/14/2020
Have had many many many problems starting from day one with nothing solved.

D
Daryoush K
4/28/2020
I bought Right and Left hearing aids about 4 years ago from Siemens which only few months worked properly and I was a bit comfortable to hear voices and when I used both at the same ( invisible ones) then I cannot hear properly . They were expensive and I hardly use them.

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