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Signia Hearing Aids Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
38 Customer Comments & Reviews - see all comments
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Signia is a new brand name for the hearing aids that were formerly branded as Siemens. The brand is owned by Sivantos Group, a hearing aid giant headquartered in Singapore that markets hearing aids under a number of different brand names and now owns 25% of the worldwide hearing aid market. Signia is described as Sivantos's premium brand.

How is Signia rated?

Breakdown

3.5/5
Hearing Aid Style
3.5/5
Features and Price
3.5/5
Battery Life
3.5/5
Customer Experience

Overall Rating: 3.5 / 5 (Very good)

Evaluating Signia hearing aids is difficult because the brand is so new. Although the brand is essentially a continuation of the Siemens line of hearing aids, it's not possible at this point evaluate which of the old Siemens products are the same as the new Signia products. Still, three facts are worth noting. One is that Siemens, overall, has a great reputation for engineering and design. The second is that Signia offers an unusually broad range of products with a great many high-end features. And the third is that Signia is self-described as the premium brand of the Sivantos group that owns a number of different hearing aid companies. From these facts, consumers should be cautiously confident in Signia's ability to deliver a good state-of-the-art product.

Signia Product Offerings

Hearing Aid Style - 3.5 / 5

Signia's most significant strength lies in the breadth of its product line and the numerous features that it puts into its hearing aids. The company has moved deeply into the development of hearing aids that are compatible with a number of external devices--mobile phones, computers, televisions, tablets, personal digital assistants, etc.
Product Type
True Hearing Aid
Types of Hearing Aids
IIC
BTE
Mini BTE
ITE
CROS
bi-CROS
Battery Life
Varies with model; rechargeable units also available
Accessories
Remote Control
Mobile App
Computer Control
Mobile Phone Compatibility
iOS

Features

  • Learning Capability
  • Preset Sound Profiles
  • Directional Mics
  • Digital Noise Reduction
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Telecoil
  • Tinnitus Maskers
  • Wind Noise Reduction

Signia Additional Services

Features and Price - 3.5 / 5

Signia offers a hearing test in the form of a downloadable smartphone app. Its website is very informative about hearing loss issues, though unfortunately the search feature on the site makes locating specific information difficult. Information about trial periods and financing may be obtainable from a hearing professional.
Financing Available
No
Online Hearing Test
Yes
Modes of Contact
Web Form

Signia Pricing

Battery Life - 3.5 / 5

Signia hearing aids are sold to consumers by hearing professionals. Further, their wide range of products and features create a myriad of price points. For those reasons, pricing information is not available online. Consumers are advised to consult with their hearing professionals and to get a quotes from more than one brand of hearing aids.

Signia After-Sale Service

Customer Experience - 3.5 / 5

Signia does not publish any information about its product support. There is a web form on the company's website that people can use to make comments and ask questions, but there are no phone numbers, email addresses, or chat lines through which a customer can obtain product support. Presumably support can be obtained through the prescribing hearing professional, but this is hardly a substitute for knowledgeable support personnel. Signia does not appear to publish any warranty details on its site and the search feature on its website is not functioning. Possibly these oversights are due to the newness of the Signia brand, but given the depth of experience and financial resources the company commands, it's disappointing that the company keeps potential customers of an expensive product line in the dark about key after-sale services.

Signia Reputation

Reputation - 3.5 / 5

Since Signia is a new name in the hearing aid industry, it hasn't yet established an online reputation. There is nothing about the brand on the BBB website and very little on Trustpilot. But though the brand is new, Signia hearing aids were formerly known as Siemens products, and Siemens is a well-respected company.
Year Founded
2016

Company Profile

Full Name
Signia Hearing Aids
Headquarters
10 Constitution Ave., Piscataway, NJ, 08855
Mailing Address
10 Constitution Ave., Piscataway, NJ, 08855

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38 Customer Comments & Reviews

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T
Terry
10/10/2019
I over paid for the signia pure hearing aids not knowing the cost for starters witch was the worst investment I have ever made, the hearing aids spent more time getting repaired than in my ears. I spent two weeks of my vacation unable to hear, They had to send me two new ones, unrepairable, not three weeks later the left one stop working, sent me a new one the one I sent back was unrepairable. Now they want me buy insurance for $200.00 for each hearing aid. I am afraid to wear them. I for sure would not recommend these hearing aids to anyone. Walmart sells better hearing aids for $500.00


Philip A
10/4/2019
I have a Signia Pure 312 Nx. Battery life is 3/4 days which is disappointing and worse the device seems to loose power gradually so that I notice that I am not hearing as well as I should a day before the low battery indicator alerts me. The hearing aid stopped working in less than a year, thought I had a year warranty but there's not documentation of that All in all, I am going to pick another brand this time. I'd not recommend this one


G
Greg R
9/29/2019
I'm a month into wearing the Signia Styletto, and the propblems seem to outweigh the benifits. The connectivity seldom works longer than 10-15 minutes after pairing, or more frequently repairing. When the pairing goes out, non adjustmentfeatures are funtional. the units have been sebt back once for this, but I'm concerned what will happen after the trial runs out. I have worn Phonac Auedo in the past, without this situation. I do like the voice recognition better then the phonac, but not sure if it is worth having to repair the unit to work properly numerous times a day.


Peter S
9/9/2019
I just returned the Signia Pure Charge&Go 7NX. I have no hearing in one ear so that ear was served by a matching Signia CROS transmitter. The first week was terrific - For the first time. I was able to hear conversations in a noisy environment and overall rated the hearing aid very highly. After the first week the settings appeared to change and I was no longer able to understand voices in the same noisy environment. I returned to my audiologist and all he did was increase volume which made them uncomfortable and did not return the hearing aid to its original settings. At this point wind noise and feedback when close to a wall (like inside a car or a bathroom) became... Read More


G
Greg S
8/30/2019
Signia Hearing Aids review SIEMENS/SIGNIA IN-THE-CANAL HEARING AIDS (Insio 7bx IIC): Approx. 3 yrs ago, I purchased Siemens/Signia's top-of-the-line hearing aids (Insio 7 bx IIC) from a manufacturer authorized audiologist. Had nothing but trouble with the aids ever since!At first they seemed to clog too easily, especially since I never had, or continue to have, any type of wax problem with my ears. Nonetheless, I even became much more diligent in cleaning the Signia aids. Yet, they still had to be sent back to the manufacturer far to many times for adjustment and repairs. Still didn't help---problems continued: the sound would start to fade in and out or they would die completely! In... Read More


E
Ed K
7/29/2019
Signia is not the first hearing aid I've had. However, it is the worst. In two years, I have had two units needing total replacement. Furthermore, I have had to take them in numerous times for cleaning, despite meticulous cleaning of my ears and keeping the units in a dryer overnight. I absolutely do not recommend this brand.


M
Mik
7/10/2019
I’ve been wearing the Cros Signia for about a month. Like that i can hear my phone in my hearing aid. What I don’t like is that the left ear (hearing loss) side hearing aid is great is normal use. When it’s noisy and some one on my left tries to talk to me I can’t hear them.


lubbersterry
5/13/2019
These are the worst hearing aids and I would definitely not recommend them. In the last 4 /2 months, 4 amplifiers have gone out, and 4 receivers. They have been in repair shop more than on my ears. Long delays in getting them back from repair--a month or more. Once back from repair, I only have them a week or 2 and they stop functioning again. A zero star rating from me if I could. The most expensive mistake of my life. I am returning them. They are not worth the frustration.


Carmen P
5/8/2019
I had seimens signia hearing aids about 18 years ago. They were very good and lasted 9 years. I tried a different brand after because the seimens were so expensive. During the next 8 years I tried several kinds and finallly tried a signia . It does not compare to th e first one I can't get ahold of the place I purchased them. They don't answer the phone. I went to the place on a day they were suppose to be there, but there was'nt anyone there.


B
Bill B
5/3/2019
-0- Signia support with telephone numbers and email addresses not being available is Not Acceptable no matter what they have to offer!



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