- Home
- Home Security Systems
- Alder Review
Alder Home Security Review
ConsumersAdvocate.org Rating: 4 / 5 (Very good)
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
At ConsumersAdvocate.org, we take transparency seriously.
x
To that end, you should know that many advertisers pay us a fee if you purchase products after clicking links or calling phone numbers on our website.
The following companies are our partners in Home Security Systems: Vivint, Frontpoint, ADT Home Security, Brinks, Scout Alarm, Deep Sentinel, Alder, Cove, and ADT Self Setup.
We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Partners may influence their position on our website, including the order in which they appear on a Top 10 list.
For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime.
If you choose to click on the links on our site, we may receive compensation. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Ultimately the choice is yours.
The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. We know we can only be successful if we take your trust in us seriously!
To find out more about how we make money and our editorial process, click here.
Founded in 2008, Alder Home Security provides and monitors home security, environmental safety, and medical alert systems nationwide. Systems are plug-and-play easy and are comprised of individual components that mount with simple adhesive stickers. Alder is headquartered in Orem, Utah..
How is Alder rated?
Breakdown
4.0/5
Equipment
4.0/5
Monitoring Options and Technology
4.0/5
Value
4.0/5
Contract/Subscription Flexibility
Overall Rating: 4 / 5 (Very good)
Alder is an excellent choice for people who are looking for easy self-installation in a home security system. After speaking with a system designer, the equipment you select will be shipped to you. The company boasts a 30-minute self-installation process. All components are wireless and require no electrical work. In addition, equipment mounts via self-adhesive pads, making for a "stick-and-play" home security experience.
Alder doesn't sell equipment outright. It comes with your purchase of professional monitoring service. In order for the company to recoup the cost of the equipment it provides, contract lengths are on the long side and customers may not cancel without penalties before their contracts expire. Monitoring fees are less for simple systems, more for complex systems. So you'll have to do some math before deciding whether an Alder system is cost-effective for you.
How does Alder work?
Equipment - 4 / 5
One of the benefits of working with Alder is that customers don't pay upfront for the equipment they install. Equipment charges are included in your monitoring fees.
Alder provides many of the components that make up a comprehensive home security, environmental safety, and/or medical alert system. These include door and windows sensors, AI-assisted motion detectors, indoor and outdoor cameras, and medical alert buttons. The company's product line does not include broken glass sensors. Sensors must be located within 100 feet of the control panel to be active, which may preclude owners of large homes from Alder systems protection.
Alder also offers medical alert pendants for added security in your home. The company reports its average response time is 7 seconds—the kind of speed you need in an emergency.
| Installation | Self-Install (DIY) |
| Ability to Reallocate System | |
| Wireless Sensors | |
| Control Panel | |
| Event Triggered Siren/ Alarm |
Security Monitors, Sensors, & Devices
Intrusion Protection
- Door & Window Sensors
- Garage Door Sensors
- Motion Sensors
- Recessed Door Sensors
Environmental Protection
- Carbon Monoxide
- Flood
- Smoke
Surveillance
- Indoor Cameras
- Outdoor Cameras
- Event-triggered Surveillance
Life Safety
- Medical Alert
- Smoke
- Carbon Monoxide
Monitoring
Monitoring Options and Technology - 4 / 5
Alder doesn't charge a fee for its equipment. The company only sells monitoring services. Self-monitoring is not an available option.
| Monitoring Options | Professional Monitoring |
| Monitoring Technology | WiFi |
| Monitoring Center Type | Owned |
| Professional Monitoring Services | 24/7 Professional Monitoring |
How much does Alder cost?
Contract/Subscription Flexibility - 4 / 5
According to Alder's customer service department, the contract you sign with Alder depends in part on the equipment you purchase but typically ranges from 3 to 5 years. Monitoring fees vary depending on the complexity of your system.
| Monthly Fee (min) | $39.99 |
| Number of Available Packages | 0 |
| Installation/ Activation Fee | $0.00 |
| Equipment Starting Cost | $0.00 |
| Minimum Contract Length | 36 months |
| Cancellation Policy | Alder systems come with a rather lengthy monitoring service contract of 3 to 5 years. Customers who wish to cancel service are still held responsible for any fees remaining on their contracts. |
| Warranty | Equipment is warranted for the life of your contract. |
Technology Integrations
Technology Integration - 4 / 5
Alder doesn't discuss whether its systems are compatible with popular smart home systems on its website. But a live chat representative confirmed the equipment can integrate with Amazon Alexa and Google Assistant.
Compatibility
| Google Assistant | |
| Amazon Alexa | |
| Google Home | |
| IFTTT | |
| Z-Wave | |
| ZigBee | |
| Z-Wave Plus |
Mobile Access & Alerts
- iPhone App
- Android App
- Live Surveillance Feed
Alder Reputation
Reputation - 4 / 5
Alder has a mixed reputation among consumers. Consumers on Trustpilot give the company 4.6 out of 5 stars—an excellent rating. Many praise the professionalism and attentiveness of Alder's customer service representatives.
The Better Business Bureau and consumers who have reviewed Alder on the bureau's website take a somewhat dimmer view of the company. The BBB gives Alder a C rating and there have been more than a thousand complaints filed against the company in the past three years. Most complaints had to do with billing and contract issues. It's important to read the fine print whenever you sign a contract. Alder's contract commits you to quite a long period of service: five years.
The Alder mobile app receives a 2.2 out of 5 star rating from IOS users at the Apple App Store, but that score is based on fewer than 50 reviews. The app receives 3.2 stars out of 5 on Google Play.
| Trust Pilot Rating | 4.7 out of 5 |
| BBB Rating | C |
| Date Collected | 2021-06-10 |
| Year Founded | 2006 |
Alder Summary
Contact & Additional Information
| Homepage URL | |
| Company Phone | (855) 475-3977 |
| Headquarters Address | 450 N 1500, Orem, UT, 84057 |
Our Partner
- Professional 24/7 Monitoring Service
- Outdoor & Indoor Cameras
- Door & Window Sensors
- Medical Alerts & Quick Response
- 2.3 Million Total Alarm Responses
Related to Home Security Systems
Top Articles
Suggested Comparisons
- Vivint vs. ADT Home Security
- Frontpoint vs. SimpliSafe
- ADT Home Security vs. Frontpoint
- ADT Home Security vs. SimpliSafe
- ADT Home Security vs. CPI Security
- Brinks vs. ADT Home Security
- Protect America vs. SimpliSafe
- SimpliSafe vs. Vivint
- SimpliSafe vs. Nest
- Scout Alarm vs. SimpliSafe
- Ackerman vs. ADT Home Security
- Smith Thompson Home Security vs. ADT Home Security
- Xfinity vs. ADT Home Security
- Slomin's vs. ADT Home Security
- iSmartAlarm vs. SimpliSafe
- Vector Security vs. ADT Home Security
- Bay Alarm vs. ADT Home Security
Sign up to complete your review