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Link Interactive Review
ConsumersAdvocate.org Rating: 3.1 / 5 (Very good)
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Link Interactive is a home security provider with fully cellular, featuring two-way voice technology, and smash and crash protection. Their DIY systems are completely customizable and are all monitored professionally 24/7. For homeowners with a previously installed system, Link Interactive has a takeover program for equipment integration. They also offer optional home automation.
How is Link Interactive rated?
Breakdown
3.0/5
Equipment
3.5/5
Monitoring Options and Technology
3.0/5
Value
2.5/5
Contract/Subscription Flexibility
Overall Rating: 3.1 / 5 (Very good)
With over 60 years in the business, Link Interactive offers reliable, customizable home security systems tailored to homeowners' needs and budget. They provide cellular monitoring with 2-way communication, three different contract lengths, a 3-year rate lock, and a 3-year warranty on all equipment. They do, however, charge upfront for the equipment and their monthly rates may seem steep in comparison to similar products on the market.
How does Link Interactive work?
Equipment - 3 / 5
Link Interactive offers strictly do-it-yourself installation but provides interactive and accessible customer support. Their systems can be relocated and include motion-activated sensors on windows and doors, indoor and outdoor cameras, live surveillance, glass break detection, and crash and smash protection to ensure system operation even when the control panel is damaged.
| Installation | Self-Install (DIY) |
| Equipment Manufacturer | GE |
| Ability to Reallocate System | |
| Wireless Sensors | |
| Control Panel | |
| Event Triggered Siren/ Alarm |
Security Monitors, Sensors, & Devices
Intrusion Protection
- Door & Window Sensors
- Garage Door Sensors
- Glass Break Protection
- Motion Sensors
- Recessed Door Sensors
- Crash & Smash Protection
Environmental Protection
- Carbon Monoxide
- Flood
- Temperature Change
- Smoke
Surveillance
- Indoor Cameras
- Outdoor Cameras
- Doorbell Cameras
- Tilt & Pan Cameras
- Live Surveillance
- Event-triggered Surveillance
Life Safety
- Panic Button
- Medical Alert
Monitoring
Monitoring Options and Technology - 3.5 / 5
Link Interactive provides outsourced professional 24/7 monitoring through cellular, broadband or landline connection that is above average for the home security marketplace. They have police, fire department, and medical dispatch available, and provide a 2-way voice panel so you can contact a live representative anytime. In the event that you can't respond, they will call emergency medical services on your behalf and alert the police if your home is invaded.
| Monitoring Options | Professional Monitoring |
| Monitoring Technology | Cellular Broadband Landline |
| Monitoring Center Type | Outsourced |
| Professional Monitoring Services | 24/7 Professional Monitoring 2-Way Intercom Police Dispatch Fire Department Dispatch Medical Dispatch |
How much does Link Interactive cost?
Contract/Subscription Flexibility - 2.5 / 5
Link Interactive offers three customizable security plans that range from $30.99 to $44.99, with no activation fees. Their basic equipment package is priced at $29.99, but they provide a 3-year warranty on all equipment. Homeowners can choose between 1, 2 or 3-year contracts, yet there is no cancellation policy for the latter.
| Monthly Fee (min) | $30.99 |
| Monthly Fee (max) | $44.99 |
| Number of Available Packages | 3 |
| Installation/ Activation Fee | $0.00 |
| Equipment Starting Cost | $29.99 |
| Contract Required | |
| Minimum Contract Length | 1 months |
| Cancellation Policy | 3 years, 100% of remaining contract |
| Warranty | 3 years |
Contract & Price Fine Print
Link Interactive provides a 2-year warranty contract which includes a 30-day trial program from the day received. It has three (3) home security packages such as standard, gold, and elite.
Technology Integrations
Technology Integration - 3.5 / 5
Link Interactive offers email and text alerts, live surveillance feed, and remote arm/disarm. They provide home automation options for two of its packages, which allows you to remotely control locks, lighting, temperature, and appliances in your home via their iOS and Android apps. Their technology is compatible with Google Home, IFTTT, Z-Wave, and ZigBee.
One exciting and unique feature of Link Interactive's home security package is video analytics. Available in 2019 with their Elite plan, video analytics continuously scans the customer's property and alerts them via thumbnail image on their mobile device when people, vehicles, or animals are detected. Customers also receive video clips when there is potentially suspicious activity, like a car pulling in the driveway at night, or when someone is loitering on their porch. With Link Interactive's Elite plan, customers get up to 3,000 clips per month.
One exciting and unique feature of Link Interactive's home security package is video analytics. Available in 2019 with their Elite plan, video analytics continuously scans the customer's property and alerts them via thumbnail image on their mobile device when people, vehicles, or animals are detected. Customers also receive video clips when there is potentially suspicious activity, like a car pulling in the driveway at night, or when someone is loitering on their porch. With Link Interactive's Elite plan, customers get up to 3,000 clips per month.
Compatibility
| Google Assistant | |
| Amazon Alexa | |
| Google Home | |
| IFTTT | |
| Z-Wave | |
| ZigBee | |
| Z-Wave Plus |
Mobile Access & Alerts
- iPhone App
- Android App
- Email & Text Alerts
- Live Surveillance Feed
- Remote Arm/Disarm
- Geo-location Services
Home Automation
- Lighting Control
- Thermostat Control
- Appliance Control
- Electronic Door Locks
- Event-triggered Automation
- Unique User Codes
Link Interactive Reputation
Reputation - 3.5 / 5
Link Interactive has a decent reputation in the home security space. The company is certified by the CSAA, Underwriter's Laboratory, and the New York City Fire Department.
| Trust Pilot Rating | 9.1 out of 5 |
| BBB Rating | A+ |
| Date Collected | 2017-08-17 |
| Year Founded | 1950 |
Certifications & Associations
- Central Station Alarm Association (CSAA)
- Underwriter's Laboratory (UL)
- New York City Fire Department
Link Interactive Summary
Contact & Additional Information
| Homepage URL | |
| Company Phone | (877) 826-5443 |
| Headquarters Address | 3293 Harrison Blvd 250, Ogden, UT, 84403 |
| Mailing Address | 3293 Harrison Blvd 250, Ogden, UT, 84403 |
Top Rated
Our Partner
119 Reviews
Professional Installation + $0 Activation
- Cameras Use Light/Sound to Deter Crime
- Doorbell Cam Detects & Protects Packages
- Products Designed & Developed In-house
- 24/7 Monitoring Starting at $19.99/mo
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