SimpliSafe Home Security Review

The advances in wireless technology have made the components in security systems more sophisticated and affordable. Consumers now have many different options when considering a system for their home -- from one of the national, established home security companies to options from their cable TV or mobile phone provider. But some of the most versatile and easy-to-use systems come from the new, smaller security companies.

SimpliSafe is one of those companies that is making security systems harnessing the power of the internet and wireless technology and nothing else. With hardware packages that are tailor-made for all kinds of spaces, as well as the ability to custom build a package yourself, SimpliSafe’s systems should be on the list of anyone searching for a DIY security system.

Consumers who are shopping for the most “bang-for-the-buck” in their networked security system will find SimpliSafe’s offerings very competitive. With hardware packages that start around $200, additional sensors and cameras that are reasonably priced, along with no-contract, professional monitoring starting at $15 per month, SimpliSafe’s price point is hard to beat. Without any monitoring contracts, SimpliSafe customers are not tied down to monthly subscriptions and have the freedom to turn the service on or off at any time.

Regarding SimpliSafe customer service, we have found an above-average amount of complaints regarding their customer care staff, mainly long wait times on their phone lines. Consumers who do not consider themselves tech-savvy and expect to have plenty of questions regarding the set-up and maintenance of their systems may be better off with a company whose customer care reputation is higher. And with hardware that is tied to the monitoring services, those who do not wish to pay for monthly monitoring fees and self-monitor their system will find SimpliSafe’s offerings do not give them the ability to be alerted without being tied to their live monitoring services.