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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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M
Maria
11/9/2020
I'm halfway through my treatment plan and am happy with the convenience of the at-home impression kit and treatment. However, my aligners didn't fit quite right (there was a gap between the aligner and the back of my teeth) so I reached out to the Byte team on day one. It took about two weeks to get through their multi-step support process and to send another impression kit. I'm currently in the 4-6 week waiting period to manufacture new aligners, during which time I was told to pause my progression. Given their advertisement of finishing treatment in 12 weeks, adding on another 2 months is a significant setback. I understand that the aligner fit could have been user error with the... Read More


K
KIMBERLY K
11/7/2020
I have just began my 6th week of aligners, and I couldn't be happier with the results so far. I am already seeing a difference, and I can definitely FEEL a difference. I have an overbite and crowding of my bottom teeth, which is why I purchased Byte Aligners. Even at this early in the process, my overbite is far less pronounced, and I can see my crowded, crooked bottom teeth straightening. The customer service throughout the whole process was amazing, and they gave me an additional $150 off because my insurance wouldn't cover any of the cost. I'm beyond pleased with what I am seeing in the mirror when I smile.


DeeDee B
11/7/2020
I haven't seen any changes in the last 3 mo. Still trusting the process.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Deedee! We would love to look into your treatment to see if any adjustments need to be made. Send us a DM! We're always happy to help to get you to that final result.

M
Meredith M
11/7/2020
My experience with byte has exceeded my expectations. Byte made the process super easy. I’m so grateful that I now have a more confident smile.


edisongalanjr
11/7/2020
Byte is nothing short of great. Their team is very informational and helpful, and I have been guided perfectly throughout my journey. I’m so happy with the results and process so far!


moetowncj
11/6/2020
My experience with Byte thus far was been absolutely amazing. I got my impression kit in less than a week and that process was fast and easy. They replied quickly to any questions I had and they made me feel very comfortable. I'm really excited for my new smile.


zellasahar
11/6/2020
I am on week 11 of my Byte journey right now, and I am very pleased with the results so far. The first few days my teeth were sore but after about 3 days, I haven’t had an issue since. The aligners fit comfortably, and you can barely tell I’m wearing them because they’re clear! Also, I love looking at the virtual smile that Byte created as part of the treatment plan. I refer back to this often because it keeps me motivated to continue to take care of my teeth! On another note, the customer service is amazing and will check in with you and respond to any questions.


Bruna S
11/5/2020
Have to say, excellent company this far. I tried their competitors 2 years ago and the experience was an absolute disaster that left wounds in my gyms and was very painful. I still have the old aligners and they look totally different. I haven’t been experiencing anywhere close to that same pain and it’s been a smooth ride so far. The brightening bottle is incredible and never left my teeth sensitive. Really gentle but efficient. My teeth have already started shifting although much slower to what I would’ve like as I’m on the night aligners. I realized I don’t have the discipline to wear the all day aligners so the night ones were by far an excellent choice. Overal, 5 stars all round!!


Miina T
11/4/2020
The customer support has been amazing clarifying everything and keeping in touch and also answering all of my questions. As my aligners are currently being made I cannot say anything about them yet, but as soon as my experience is over I am definitely going to update my review. 🙂Thank you, Byte!


rrank20
11/4/2020
My treatment plan is going good! I can’t wait to see the final results.



Top Rated
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