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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
tempesttpcarreon
1/16/2022
I have been loving Byte!! I am a little halfway through the night aligner treatment and am always so surprised at how seamlessly the process is going and how helpful their staff has been. My favorite part of the experience is the packaging and instruction materials. It made going into the treatment really fun and I’m always excited to open my next pack of aligners! The only thing that was a little tricky was understanding my insurance and FSA information, but it is really great that they offer insurance and FSA payment and their insurance team was really helpful in understanding the process. Overall I’m really happy about how the treatment was going! I noticed right away my teeth... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! Thank you so much for this awesome review, we are so happy to hear it! At Byte, our goal is to get everyone the smile of their dreams and make sure each customer feels supported, heard, and taken care of during every step of treatment. If you ever have any questions please do not hesitate to reach out :)

beverlywoodard17
1/12/2022
I am overall happy with Byte. My smile journey has taken a little longer than expected but the Byte team has been very helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are here for YOU! Thank you for your review :)

G
Geraldine
1/12/2022
Love using Byte! They send you everything you need to get started and help you if you don’t understand something. I’m almost done with my byte journey and my smile is so close to being perfect! Highly recommended 😊

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Geraldine, we love to hear it! Thanks for your awesome review!

mealyjasmine
1/8/2022
This is the easiest process for aligners! Someone is always there if you need assistance or have questions. I've already noticed a difference in my smile and cannot wait until j see the final results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! Thank you for taking the time to leave this awesome feedback :)

cheyb545
1/6/2022
The beginning process was really easy, the molding and pictures, all simple and I was helped really well through it all. Once I got the aligners they were really nice and everything received was good quality and comfortable. Customer service is well, always do checkups which is really helpful. I did tend to get lazy and sometimes miss some weeks but I was able to back track and walk through it with whomever I emailed about it. I don’t go through the payment process, my mom does, so I don’t have anything to really say about that but overall it’s been a good experience, I just wish I hadn’t gotten lazy. I can’t wait to get back on track and see what Byte can really do for me :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The journey to your dream smile has never been so easy! Thank you for sharing :D

M
Miriam G
1/6/2022
Best aligners I have tried I seen a great amount of improvement on my teeth would recommend anyone to try them

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Too much goodness to share, thank you for this sweet review!

brendabarnhart0
1/6/2022
Each time I call Byte with questions the customer service has always been helpful and good!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So great to hear this, here at Byte we love assisting every step of the way on our customer's smile journeys!

wesleyford2
1/6/2022
Best thing about them is their entire process is quite clear and easy to follow. It's great that you can just upload photos of your progress and someone will check it. I am 10 weeks into my plan, and so far haven't had any issues with the retainers or teeth pain, however have noticed my teeth have not moved as much as teeth simulation predicted. Probably the only negative would be that once you purchase the plan, the communication from their team seems to drop off. It seems the company has a strong sales focus, but I can't say whether their ongoing customer support and care process is any good. As someone who hasn't had any complications/teeth pain so far in the process, it's not an... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

jessicabarry9862
1/5/2022
I was nervous at first never having any braces or aligners before, but the Byte team answered all my questions and I have been super happy with my results so far and I am only halfway through my treatment! Super easy steps to follow and if you need the support team they are very responsive. Would recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are here happy to assist at all times, just a call away at (877) 298- 3669 or email us at support@byteme.com

J
Jill B
1/5/2022
It's only been 2 1/2 months since I started using byte and I'm amazed at how quickly my teeth are aligning. The first week was rough, adjusting to wearing the aligners, but after that it's been pretty smooth going. The customer service at byte had been great. They respond within 24-48 hours when I've emailed or sent a text. I highly recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Now that is what Byte is all about!


Top Rated
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