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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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K
Kerry
10/22/2020
These aligners are nothing short of amazing. I’m on week 9 and I’m already noticing the difference. Not only that my teeth are whiter too. I’m so glad I went with byte


S
Sabrina b
10/21/2020
Bytes have help me straight and whiten my teeth. They are almost all in place and have pull off the slight tint they had. Chewing has become easier as well.


B
Brian
10/21/2020
The customer service so far has been exceptional. I appreciate communication in all facets of life, but particularly involving something such as my teeth. They have responded to all questions in a timely manner, and have been very transparent throughout the process. I can’t wait to see the results!


kayeoberglmp
10/19/2020
Using Byte has been the BEST experience for invisible aligners! All of their instructions are simple and easy. Their customer service is FANTASTIC!! I needed to re straighten my teeth after having braces as an adolescent and not wedding my retainers into adulthood. What an amazing process! So happy I chose them!


alegriasally
10/19/2020
I’m excited to start my journey with my new aligners that I ordered and let me tell you how great Bytes customer care is because they were very quick to respond when I had a question and very helpful with everything that I needed


Kelsey J
10/19/2020
I got my braces off prematurely as a teen after a rough orthodontist experience and knew that I would want some kind of aligners as an adult. Through Btye I finally found aligners that fit my price point and have a guarantee. I'm also a high school teacher so I appreciate the nighttime option so I don't have to wear then while speaking to a bunch of high schoolers. :)


slaterevans13
10/18/2020
My teeth are moving quickly! I’m only on step 4 and I’m already seeing a difference! The Brightbyte whitener is definitely making my teeth whiter. I have not experienced much discomfort thus far. Make sure to use the filer to grind down the edges of the retainers because they can be a little sharp


Katie S
10/16/2020
The shipping was on time! The starting process is super easy and the plan is very affordable.


M
Melinda C
10/16/2020
So far my Byte journey has been great - helpful staff and overall a very quick experience! The price is better than other aligner companies as well.


Crystal M
10/15/2020
Great company! Amazing customer service! I did a lot of research on different aligner companies before committing to one and I’m so glad I went with Byte!



Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
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  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies