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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Anne J
1/18/2021
The customer service is PHENOMENAL. Their people are so nice and knowledgeable. Also, it's way cheaper than braces, less clunky, and... same results! Would definitely recommend.


kaitmichelle
1/18/2021
As someone who previously had traditional braces and is looking to straighten out some crowding later in life, Byte has been the perfect solution! The process of taking the impressions was straightforward and easy to follow, my treatment plan was ready for me to view very quickly after Byte received my impressions, and customer service has been wonderful to work with! After lots of research, I found Byte to be the best option for me and I have not been disappointed with my treatment thus far! Everything has been progressing as expected (with little to no discomfort, thanks to the Hyperbyte) and I'm so excited to see my results!


A
Austin D
1/17/2021
Byte has been nothing short of an amazing experience. I have so much more confidence in my smile and really love the customer relations they have.


S
Sara
1/16/2021
Byte has been really good, but not great. I couldn’t quite give them 5 stars. The onboarding process was super quick and had very clear directions and I felt supported by Bytes customer service. The impression kit was quickly processed and I completely believe in the process. I KNOW I will finish my 15 weeks with straight teeth. I was able to use my HSA account for a portion of the treatment, and paid for the rest of it upfront, since my insurance didn’t cover “at-home” kits (which in the midst of covid seems ridiculous, but that has nothing to do with Byte). The Byte representatives helped me do the split payment and gave me the option of making monthly payments. Everything seemed... Read More


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Nina
1/16/2021
I am on week 4 of my teeth journey and I have already started getting compliments on my teeth. I had a over bite and a small gap - my gap is completely gone. My teeth are definitely getting better, I am so Glad that I was a candidate.


terri.teresita
1/16/2021
I strongly recommend Byte if you want to improve your smile. Great customer service. Easy directions and incredibly comfortable. I have worn braces before and my teeth moved a lot over the years. Financing was easy to do and reasonable.


mattie202043
1/16/2021
So far so good , week 5 now . customer service superb !


kristin.cline87
1/15/2021
10/10 would defiently recommend. It's only been 4 weeks and my smile has improved drastically! I look forward to my next 10 weeks. Customer service has been excellent, they respond extremely fast and are very helpful!


meandeanbanko
1/15/2021
ive just started my 4th week and had no issues so far. ive started to see noticable changes and and looking forward to my new smile


J
Jo T
1/15/2021
Byte has been such a pleasant experience. The knowledgeable and friendly team works promptly and efficiently to ensure my questions are answered and my program is successful! There has been nothing that I have been displeased with. The process was streamlined and the product is better than expected. Looking forward to the outcome!



Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies