AmeriSave Mortgage Refinance Review
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63 Customer Comments & Reviews - see all comments
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Headquartered in Atlanta, Georgia, AmeriSave Mortgage Corporation is a retail mortgage lender with almost 20 years of experience in the industry. The company serves customers in 49 states and offers a wide array of first mortgage and mortgage refinancing products. Customers can quickly and easily compare multiple loan scenarios and quotes through the company's online portal. AmeriSave Mortgage Corporation is highly-rated by the Better Business Bureau and by consumers on Trustpilot.
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63 Customer Comments & Reviews
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We were looking to refinance our mortgage & a friend recommended we look at Amerisave. They had the best interest rate out of all the other mortgage companies we looked at. So we decided to use them for the refinancing. Had several issues with the initial process that delayed our closing the loan. Finally everything was fixed and after closely reviewing the paperwork we finished the refinancing. After everything was settled my wife & I came into some extra money. Our friend suggested we try to request a recast of our mortgage. I called the company to find out if they did recasts and how I would go about it. The initial representatives were very pleasant & told me who I needed to... Read More
Beware of misleading practices!!!!!! Submitted application with Loan Officer and received approval and was required to pay $500 for loan processing fee and signed disclosures. Appraisal completed and submitted all the required documentation to the portal and was told it would be 45 days to close. After 28 days contacted Loan Originator because we had not heard from him about the scheduled close process. Was told that they were waiting on a couple third party documents and it would be 45 - 60 days to close based on COVID. The following day, we were requested to submit many of the previously submitted documents again. Didn't hear back from LO after multiple attempts in inquire if... Read More
4 months and still not refinanced. Sent same requested documents 3 times now. They don't know what they are doing.
Initial refinance cash out went very smoothly. Paid $500 initial. In fact, no problems mentioned except info from my HOA. The sub helping the agent hadn't followed up but reported I hadn't had it sent. On my own, I followed up and agent said it arrived. By this time the process had run 2 months. Revised disclosures did not match what we'd discussed. He fixed it and said to make sure final was correct. He called last week as underwriter had questions "a few" questions about my condo? 2 months and questions now? Answered them --agent said "fine." Looks like everything is complete. 2 days later I got an email saying loan had been incomplete or was denied. Told to sign into Portal for... Read More
I started working with Amerisave 4 months ago. There was an initial fee of $500, which was not refunded after I got disgusted with them. Their system generates the same email for things daily, even after response. When they requested yet another copy after I had been told my file was clear, and did not respond to request for info on a several thousand dollar amount they wanted to verify (what was the use of the amount), I canceled the process. I am staying with my prior lender and loan.
Amerisave, MILITARY VETERANS BEWARE: I called yesterday and today in hopes of talking to you about my Refi. Hopefully, this e-mail will get to you. I have been working with Amerisave since Nov 2020. However, there were a few hiccups along the way. Nevertheless, in December 2020, while knowing I’d uploaded all requested documents onto Amerisave’s site, I never received any feedback from Amerisave. Periodically, I would call the person who solicited me into doing Refinancing with Amerisave. I’m encountering a possible problem now. Based upon the number of days it usually takes to close on a home, I took a chance and did not pay my current mortgage for the month of Jan 2021. I... Read More
Once I applied for a refinance loan and gave them $500 for the application, I have receive ZERO correspondence and no answers to my emails or phone calls. I receive auto-generate emails daily requesting documentation that I have already provided. My credit rating is over 800 and this is puzzling. I emailed customer service and supposedly management will contact me. They have not.
We submitted everything they asked for and sometimes twice. After the house appraisal , 2.5month passed. They say my file is incomplete.
What kind of company is this. I want my appraisal fee back.
I am not sure how anyone could give this company a rating of more than 1 I would give them a negative rating if it was an option. I applied for a refi on a piece of rental property I own and after much documentation and over 100 days I withdrew my application. I have a credit score over 800 own a business with revenues over 12 mil/year, have a house with equity equal to twice the amount I was applying for, a commercial building where my manufacturing company resides that is worth over 7 mil and cash in my accounts totaling over 1 mil. I would leave a message for my rep and not get a return call for several days. At the same time I applied for this refi I applied for a refi on my... Read More
Had terrible experience with Amerisave. Rep would never return phone calls or emails at a normal hour and call at strange times like 8:20PM on Friday Night while we were at a High School Football Game. After submitting all requested documents and completing online forms they kept coming back with additional request. Even requested company financials for the C-Corp that I was employed by and of course we could not compel the company to provide financials. Amerisave said they were wanting to make sure that the source of our income would continue....I laughed and said regardless of the company's financial status....just like any employee my employment could be terminated and it would not... Read More