AmeriSave Mortgage Refinance Review
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63 Customer Comments & Reviews - see all comments
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Headquartered in Atlanta, Georgia, AmeriSave Mortgage Corporation is a retail mortgage lender with almost 20 years of experience in the industry. The company serves customers in 49 states and offers a wide array of first mortgage and mortgage refinancing products. Customers can quickly and easily compare multiple loan scenarios and quotes through the company's online portal. AmeriSave Mortgage Corporation is highly-rated by the Better Business Bureau and by consumers on Trustpilot.
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63 Customer Comments & Reviews
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Like many others. Paid $500 up front, things seemed to be going well, then crickets. Loan originator seemed to be a nice guy, but will not respond to email or voice messages. I'm four months into the process and may have missed out on the best rates that were available. My credit rating was 800+ . Equity was is a third of the value of the house. Seems like it's a scam.
Worst company out there. Run the other direction if Loan Officer mention its name!
My husband and I are waiting for over seven months for the refinance of our primary house.
Under Writer keep asking for the same documents over and over. I sent and nothing is done. Then it expires and I have to send it again.
A bunch of unprofessional people making the consumer’s life miserable.
I wish I have checked their reviews seven months ago.
I feel discriminated and harassed by them!
The overall process fairly good. I'm happy with the rate I rec'd, but was not aware I was buying points for the rate until I rec'd disclosures. I took a star for this issue because this hindered my ability to make an informed decision. The next concern is I started this process in early November and didn't sign paperwork until December 24th. My previous loan was an 80/15 fixed. One of the delays was Amerisave was attempting to close with me early December when I noticed the loan amount was only the 80% portion of my loan. Amerisave stated that was the only information my lender sent. I educated, I had already provided Amerisave copies of both loans for the past 12 months. Had I not caught... Read More
My loan originator was friendly and initially responsive. My frustration was similar to others in that the automated robo process asked for the same infornation over and over again for many weeks. I am sure I provided the loan originator, the loan processessor, and the closing company the same information multiple times. The left hand wasn't communicating with the right hand. The loan processessor was not responsive to my inquiries. My experience was very frustrating and very disappointing. When I bought my home three years ago, my original lender took four weeks to complete the process and close on my loan including appraisal and underwriting. AmeriSave took exactly 10 weeks to... Read More
After 4 months of being put through the most frustrating process and extensive document requests of both our personal and business finances, I ended up cancelling refinance request from AmeriSave. What I thought would be a simple and quick process became a total nightmare. With a credit rating OVER 800, substantial net worth and only looking to refinance ONE THIRD of our home’s appraised value I have NEVER experience such poor customer service from a lender. Submitting multiple requests for already submitted documents and incredibly elaborate and detailed requests for information that I feel puts us in a highly vulnerable position for financial identity theft. They failed to meet EVERY... Read More
Your reviews are a lie. I saw hundreds of complaints on the BBB site. You are deceiving customers
Good up front, but always need something else which drags out the process. Then the website doesn't work to allow upload of documents. Just get you with the initial fee. Stay away!!!
Wasted my time and my 500 dollars. If you treat all customers same way the 500 will be all you get from customers. I now see why you charge 500 dollars to start the process. Should have checked reviews!!
They are awful... Never call back..........they are hard to reach and they never return the calls.
I just started my cash out refinance process with Ameri Save on Thursday 11/12/2020 , today 11/16/2020 , i had the appraiser come by , I have submitted all the documents they requested so far .Our credit scores are 700 and above .Now after reading all this reviews , I'm really worried that we may have just lost the $500.00 application fee , I hope this will not be the case .My only major concern is that even though we agreed for the application , i never provided them with our ssn #'s or date of birth but yet they were able to pull credit that i do not understand how the got our ssn # and dob information .For now i will rate them average but i will come back and rate them again... Read More