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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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elliottgilbertsons
9/2/2024
The gentlemen sent to facilitate our move were extremely hard-working and kind. They went out of their way to ensure everything was taken care of. We vastly underestimated to amount of stuff there was to move and they put in the extra time and work to make sure we were taken care of. I cannot express how happy and satisfied we are with everything they have done. Thank you both so much!

lucbeckmanl
8/29/2024
Everyone we came in contact with at this company were great and very focused on making our move as easy on us as possible. Great attention to detail.

martinogdt675
8/28/2024
The crew was awesome. They arrived on time and got ready to work. They got it done quick and efficiently while being careful to not damage anything. I highly recommend them! Thank you to the amazing movers who even placed all my furniture where I asked them to.

robertolloydy901
8/27/2024
Movers did a great job from start to finish. From booking the move to arranging the move to actually having a move happen, everybody did a great job. Everybody I spoke with was professional and returned calls immediately. The movers that came were extremely organized, fast, careful and polite.

dallasmyersons362
8/26/2024
I made a move recently with the help of this company. I requested a straight delivery and the guys delivered my belongings so quickly. Excellent service, thank you for great customer facility and the amazing movers for taking care of my belongings.

oliversspatrickss435
8/23/2024
Every experience I have had has been a good one!! I use these movers to pick up items from the marketplace or deliver large items I donate. They are always amazing, and I will continue to reach out. Thank you so much for always being so helpful. I recommend them happily.

enriquepopess857
8/22/2024
My movers were absolutely top notch both picking up items at my house and interacting with me in addition to the drop off point and the interaction with persons there. The truck was IMMACULATE and the guys took care to blanket wrap my items carefully. Fantastic service!

kellyssroyss4
8/22/2024
The two guys were great and had a very big truck, big enough to fit my 16’ sailboat, which had washed ashore and had to be moved back home. And I’m telling you all, these guys were just amazing. Thank you to each one of them for literally everything.

lorensssingletonss2
8/21/2024
This moving company gave us the best price and was the most responsive and flexible of all the companies we screened. They are a class act! I am very happy and impressed by their professional work and nice personality. I have recommended them to everyone.

garretthubbards022
8/20/2024
The movers extended exceptional service. This was a seamless process for this company. I would if necessity arises use them again and strongly recommend them. I have dealt with their competitors in the past, but Kudos to this company. I am yet to take delivery of my goods and am hoping all are intact and no damages.

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