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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

Loading Reviews ...
bobbywalkersons03
9/16/2024
We're so delighted we chose them. The guys were such a hard working crew running like a well oiled machine, very helpful throughout, making the move go extremely smoothly. Full admiration and respect for their perseverance! Nothing seemed too much trouble when wanting to reposition furniture and other household items. Their price was very competitive also!

cliffordabbottss64
9/13/2024
I felt fully supported every step of the way. The service was efficient, decently priced but most importantly, personal. Overall I was very impressed with the service both in terms of customer service and in terms of money. I'd definitely use you again.

valsuttleds990
9/12/2024
Everyone I dealt with knew exactly what they were doing! I had no mistrust at all. They did a very thorough job & I have no fear that anything will arrive damaged. Thank you!

forrestwilliamsons758
9/11/2024
My partner and I were so impressed with the services provided by this company. Everything was so easy and we felt supported in this process at all moments. From documentation providing, access for questions. The teams collecting and delivering were so helpful and knew what they were doing. Not to mention they were super friendly and made us totally at ease at all time. A super service. I will recommend them to anyone who is going through the same process. Thank you.

melrodriquesons07
9/10/2024
Professional from the enquiry through to the delivery. Communication was first class. No hesitation in recommending these movers to anyone requiring moving services. It was worth every penny. Every single person was courteous and helpful. Should I need to move again I will certainly use these movers.

russellyanezsed32
9/9/2024
We were extremely happy with our movers. We had many expensive, fragile pieces of furniture and they arrived well-wrapped in blankets, securely placed inside the van, and removed and placed on our house with great care. Courteous, friendly, professional, and reasonably priced. We highly recommend them to anyone!

chadwebby91
9/6/2024
I was asked to relocate on short notice with work. After finding a moving company that let me down a week before the move, I really needed to find a company that would help me on short notice (3 days before the move!). These movers were brilliant. Everyone I dealt with was friendly, polite and helpful. All my belongings arrived really quickly without a scratch to them and I am grateful for them helping me out on such short notice.

kennethbailey254
9/5/2024
These movers have been the most professional, efficient, and reliable. They arrive on time, they take care of your belongings, and they pack everything efficiently and perfectly. I am so grateful to have found them. Their customer service is excellent! Cannot say enough about them! Recommended!

meyerhoward611
9/4/2024
Very professional guys no damage to the furniture wrapped all the furniture with blankets and plastic. The guys took pride in their work highly recommend to everyone. Cannot fault them at any cost becuase they are just perfect. Many thanks to them for all they did.

fernandezterry217
9/3/2024
Terrific service all around-from the phone call for estimate and schedule to the pickup and delivery! Highly recommended. I will use them again if needed. Took great care of my household goods, had nothing broken, and was cooperative when carrying furniture in and out of my residence. The movers went above and beyond for me with timely communication and a professional attitude.

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