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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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goybrtokh
6/26/2023
Hello, I am so happy to have chosen Allegiance moving and storage to help me with my mother's move. Not only were they patient but courteous and took care of her priceless items with care. Thank you for making this transition so much easier than I could have wished for and Thank you to Jackie from customer service for taking all of our numerous calls and being so transparent with us.


bb2654985
6/20/2023
The group did an extraordinary job. They had been very expert, pleasant and were given the process executed in a timely way. They have been awesome with communiqué and made the pass a little simpler. Thank you, I would enormously advocate.


issabdihussein
6/16/2023
I had to move from Florida to California and when a friend referred allegiance, I am definitely glad I went with her choice. I only had to worry about getting myself to my new place and they took care of the rest thank you so much!! Highly recommending them to anyone i know that has to move.


ailrede11996
6/14/2023
I want to start off by saying GOD BLESS YOU ALLEGIANCE MOVING AND STORAGE! I had to do a last minute relocation for my ministry and your team of not only educated but understanding representatives made a last minute stressful yet beneficial moment in my life so much easier. They were not only able to pick my items up with a two day notice and also give me discounts for being previously in the military but delivery my items in the timeframe I had requested. You guys really are a blessing and everyone whether at my church or large group of family and friends will be referred to you for any moving needs. Thank you again and may God bless you all.


hsa1222.com
6/13/2023
From beginning to end my experience with Allegiance moving and storage was more than I could even dream or ask for. They were patient, on time, hard working and their customer service department were always available. I highly enjoyed my conversation with Jackie because she explained everything to me in detail and eased my mind over and had me laughing by the end of the call. Thank you again Allegiance and highly would recommend you guys!


aworbeatrace
6/12/2023
I not got going to write a long review, but this is the second time I have move with Allegiance and they were very helpful for both moves. I hired them because their no obligation quote was pocket friendly and the services were what I was looking for. The followed through with all the services described and I was pleased at the follow through. We received all of our valuables in one piece and I would use them again.


R
Raja M
6/9/2023
I needed to move wrapped furnishings and boxes of household items from storage units in Burlingame , CA 94030 to my condo in San Bruno, CA 94066, a distance of approximately 5 miles. When I contacted Allegiance, they did not initially disclose they would act as broker contracting with another mover in Chatsworth, CA which is in the Los Angeles County area. I am located in the San Francisco Bay Area. I paid them a deposit amount of $3,100. The remaining balance of $3850 would have to paid to the movers (Seven Generation Movers from Chatsworth, CA). All furnishings were wrapped and I was told they would be unwrapped upon delivery to my residence. I should not have been charged for any... Read More


boureimaaboubacar261
6/7/2023
I was very impressed with Allegiance Moving and Storage. I moved to Colorado with them, and they were quick to respond to all my calls and email. They moved me from my town home to a brand-new build. They were careful not to do any damages to my walls, or floors. They wrapped up all my furniture so nicely, not even one ding on anything. It was such a hot day, I felt so bad for the 3-man crew. They didn’t even complain one time. Give them a call if you live the in the desert, they seem to work well in the heat.


martinezkirian17
6/6/2023
There is such a things as perfect packing! Allegiance did a great job ;they were very well prepared. I had a 3 bedroom house and they sent two guys, it took them 8 hours from start to finish. We compared moving companies and found that this company offered the services that we were looking for at the right price!


a46010164
5/31/2023
These guys were GREAT! What they promised they delivered! They took care of my things like it belonged to their Mama, nothing was damaged or harmed! I did ask if they could throw my chair out for me and they took it right to the dumpster. They didn’t even charge me for that. I ended up tipping all three of the crew and bought them a pizza. I enjoyed having them around and felt comfortable despite being a single woman. The respected me and my stuff!



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