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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
364 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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364 Customer Comments & Reviews

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ashleybw.0322
7/29/2022
I was scammed by this companies third party movers (Western Van Lines) in Colorado just last week and cannot get anyone from Allegiance to return my calls. Western showed up to pick up my belongings and insisted that I pay an extra $4000 before he would start loading my stuff because he claimed that I had 1600 cu ft instead of the 1440 cu ft I told them I had. I would not pay it and told him to just load the 1440 cu ft I paid for and I will be satisfied. With about a third of my storage unit still full, he came to me and said he was done. He had marks on the wall of his truck(hand drawn in black marker) that he said showed him when he had 1440 cu ft. So, I got a tape measure and... Read More


aaronwood5642
7/25/2022
I am giving 5 out of 5 stars to Allegiance Moving. My expectations with moving companies are usually pretty low based on past experiences. I picked them because of all the positive reviews I have seen online on various websites. Dealing with the company ahead of times was super easy and great! They wrapped my banisters for protection so I didn’t need to worry about damage. I don’t want to have to move ever again if I can help it but if I do have it I will be calling ALLEGIANCE back and referring everyone I know.


jonathanrodriguez4311
7/21/2022
This is not going to be a very long review but definitely warranted. I moved cross country, hired Allegiance Moving and Storage, selected a day to expect movers to pack my home and then put my items on the truck. I drove from a small town in Southern California to New Hamshire. I never expected my delivery to arrive so quickly. But within 7 days, the day after I arrived in New Hampshire, a driver called to make me aware he would be arriving the following day in the early afternoon. He called that day to make me aware he'd be at my home within the hour, and he did. Perfect gentlemen, himself and helpers, reassembled items that required it, put boxes in appropriate rooms, etc...I was very... Read More


martinrichardson182
7/18/2022
Allegiance Moving and Storage movers are the best!!!!! They were able to get me squeezed in that week for my move and I didn't have to pay expedited fees, hidden prices or the unexplained charges on my estimate. It was very clear what I was paying for, how much I was expected to pay when the guys arrived to load my stuff and when they were ready to deliver my stuff. No surprises, no addtional added on, unexplained or a bogus charges. Plus they were available to reach after 5, which was very cool and unexpected. Just thought it would different to give a company a thumbs up instead of the usual thumbs down.


oloyedeo
7/11/2022
Allegiance Van Lines is the worst moving company in the USA. They were dishonest from the start and gave a horrible experience. 1) The sales rep, Anthony D, lied to me on when my shipment would arrive. He told me it would arrive in 7 days and it took almost a month before they delivered my items. I had to buy new items for our apartment. My wife and kids were inconvenienced because Anthony misled us. He said he would try to refund our out of pocket expenses, but he did not refund a dime. Terrible customer service. 2) The movers were unprofessional and tried their best to do the least amount of work possible. They packed the truck in such a way that it would not take all our times. They... Read More


efrainwatson049
7/1/2022
Allegiance Moving was great handling my move. They packed my flat screen TVs in boxes I didn't keep. I was so nervous they were going to arrive broken. The crew assured me not to worry, they took care of everything I didn't know how to or wasn't prepared to. I was impressed with their due diligence and effort in detail.


bernarddouglas852
6/30/2022
After reading review after review online, we selected Allegiance Moving. They were highly rated and offered a vast array of services from packing to vehicle transportation, and military moves. They also offered applicable discounts and are proponents for senior citizens, veterans, and civil servants, which we thought was very impressive.


dianneburan398
6/27/2022
I lost my job due to Covid so I have been pretty low on funds but needed to move my one bedroom to another state for a new job opportunity. I thought I was going to have to move it myself with Uhaul but Allegiance was able to get my small 1 BR apartment combined with a few other loads on the truck and it saved me ALOT of money. Thanks, Guys


danielperez9963
6/17/2022
They worked with me on my move date. I was in an unusual situation and honestly had no idea for when I was going to move for a date. They let me change my date around quite a few times with no additional fee for doing that. I felt like I was annoying them and I probably was but they were still friendly and understanding.


josephanderson4936
6/15/2022
I never heard of Allegiance before but found them on a Forbes article and saw that they were highly recommended. Gave them a call and got a quote. They just picked me up and I am waiting for delivery right now but everything has been professional and gone smoothly thus far. Thanks, Team! The foreman Jerry was a pretty funny guy and had my wife and me laughing our butts off. Really made me feel great about things and less stressed.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832