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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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austincrromwell51
5/25/2023
I recently got my home items picked up and delivered the next day. Not only are all my items in the same condition as they were packed but they even reassembled my bed and placed my furniture where I asked them to and when I realized that the couch wasn't in a location where I would be able to open the bed portion they were quick to readjust my furniture to fit my living room correctly. They didn't have to do that but I am very grateful since I cannot move the furniture myself. I appreciate all your help and transparency throughout a very difficult time in my life and would highly recommend you to anyone I know.


lizzweggnner
5/23/2023
This is for whoever is planning a move or looking for a moving company. Look no further with Allegiance Moving and Storage. They were transparent with everything surrounding my move and asked questions that I didn’t even consider. They were on time and now my items are getting delivered in two days vs the 3 weeks I was told by other companies. Thank you for your rapid response and for following through with everything I was not only promised but what is in their contract.


anthonyrobinson2540
5/17/2023
I recently used the services of Allegiance moving and storage for my move from Georgia to Washington and I couldn’t be more amazed. I have used moving companies before and I could never get a hold of anyone or was rushed to book my move NOW or I'd lose my discounts, not with Allegiance, they were honest and listened to what I needed vs what they did. The accommodated my move in the 30 day time frame I had from start to finish and over exceeded my expectations. I was treated with respect and patience and any time I had a question not only was their amazing customer service department available even at 11 pm at night to answer but the crew treated my items with care and delicacy. Best... Read More


stephencox9378
5/15/2023
I moved from TX to IL with Allegiance Movers and the driver was so awesome! He had some real skills, getting that semi backed into my driveway was really cool to watch. He let the boys look around the cab and they were so excited. They were professional, helpful, and caring. They had my stuff delivered all in one-piece with in about 5 days.


melissacolon958
5/11/2023
There aren't many people that post reviews regarding a good experience. They typically get the amazing service and that's it. I am not one of those people. I feel that Allegiance moving and storage deserve a million thank you and appreciation for all their hard work. Not only was my coordinator Bill patient and kind and listened to what my family needed regarding our move but the whole team was available to answer all of mine and my wife's questions but they were so accommodating to what our HOA required and the timeframe we needed. Thank you again for making this move less stressful and getting our items delivered in the same way they were picked up. 5 stars for sure if not more.


stoddard.859mike83
5/10/2023
My wife and I moved out of state for the first time and we have heard so many horror stories about long distance moving companies. There are more negative reviews thank positive and I than we found a few and called around. I do believe we got the BEST PRICE AND SERVICE from Allegiance Movers. They were priced a little lower than the other two quotes I go and on top of that gave us a First Responder Discount totaling $1000 as me and my wife are both paramedics. I appreciate the discount but more importantly the service they provided was great! Give them a call if you work on a rig, they will hook you up.


domenico655aquino
5/8/2023
Moving is quite possibly one of the most frustrating and stressful things to do on a budget and time constraint but with Allegiance moving and storage I lucked out. They not only helped me stay in budget but were able to get my items picked up by the date I needed it to be. I am so thankful and glad that I chose them and would recommend them to anyone and everyone moving!


reynders10147kevin
5/5/2023
I just received my delivery from Allegiance moving and storage and I must admit that google reviews or even yelp ones are not accurate with them. I can understand issues that arise during the moving process but they were transparent and honest from beginning to end. I knew all the information for my move from the beginning and throughout the whole process. Now that I have my items and not one scratch or missing items is a sigh of relief. I am forever grateful for their assistance and will refer them to anyone I know moving. There as one customer service representative that went above and beyond even at midnight when I called, she not only was half asleep yet jumped to help me she was able... Read More


teressa44harris
5/1/2023
I got into contract with Allegiance for my move and I am glad I did! They did do a really good job they wrapped everything and handled our furniture with care! From the first call to the last box that was brought in was done professionally. They were quick to respond to all of my questions and calls. They showed up on time and accommodated my schedule. The experience from start to finish was extraordinary and they were careful not to scratch or anything and all the boxes.


ryan17yelavich982
4/29/2023
I would recommend Allegiance to anyone! I had a move order put into place and everything seemed smooth like a well-oiled lamp! We had them move my two bedroom house and they had 4 movers for my 4 bedroom house. They showed up as promised and proceeded to take apart all of my beds and a table, when they delivered everything, they reassembled all of it. The last movers I had didn’t take apart and put stuff back together, I had to do it all. This saved me money in the end because I didn’t have to pay for a handyman. I HIGHLY recommend them!



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