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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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darrin602dixon9735
4/27/2023
The best move ever. these guys really came through. The owner set us up with two amazing movers and they were killing it. They were so quick and safe and secure as well. They carried heavy furniture like it was nothing. Champs!

salive1097daniel938
4/26/2023
YOU GUYS ARE AMAZING!! Thank you so much for all of your hard work and honesty. I was shocked at the care and impeccable job the movers did with my items. They treated them as their own and I received my items in the time frame they had promised.

rachelmiller9339
4/19/2023
Allegiance kept me up to date on all the aspects of our move. You all were a pleasure to deal with. Everyone seemed to have a smile on their face even the crew and then it rained!! They took a break went to grab some lunch, when the rain passed they went straight back to it and got me loaded. They put some of the materials they had on the floor so they wouldn’t get everything gross. They did a final walk through with me to make sure they had gotten everything. I would use them again, rain or shine!

holmes6329eyhan937
4/18/2023
I am currently waiting for my delivery from Allegiance moving and storage and am supposed to receive it tomorrow. Not only have they guided me from the beginning they have been there to answer all of my calls and endless questions with no issue. They are always happy to help and even when a Hurricane effected them, they still reached out to keep me in the loop. Thank you Allegiance!!

debbtillman7800
4/17/2023
I just received my delivery of my vehicle and home items. I have no words to explain how smoothly everything went from the first call from Josh to the last with the Emmi in customer service. Thank you for making a stressful time for me so easy and took one thing of my shoulders to deal with. Thank you again!!

ronnabecerras22589
4/13/2023
Allegiance sent Ben and his crew for our move, and they were so nice. Ben is apparently one of the higher ups so it was nice to see someone so involved in the daily workings still. The women in customer service were very helpful and I appreciated them even answering calls early on a Saturday morning.

pamelaapatterson85506
4/11/2023
Allegiance the two teams they had out were great on both ends, courteous, very hard working, and so friendly. Katie and Emmi and Mo are a few of the names that stood out to me. I moved to IL and thought all my stuff was gonna get broken or lost but I trusted the reviews and went with my gut. They delivered on time and nothing was damaged. The lead guy at deliver ran his crew like a boss! He was great, pretty sure that was Mo. I have already recommended my friend who is getting to move also.

alan76grovess6301
4/10/2023
I originally hired a different mover about a month before your move but they didn’t show up or even call. I reached out to Allegiance with prayer under my breathe hoping they could get me picked up and within 24 hours a moving truck was in my driveway and had me on the road 6 hours later. I am so grateful to the speed of the service but how well they completed the move. I got to my new house one day before the truck did, it was perfect timing. They were so kind knowing that I was so stressed out during this process and if you are in a pinch this is company to call!

william21howards694
4/7/2023
I moved out of a 2-story townhouse to a single-family home, glad I don’t have to hear the neighbors through the walls anymore. The price was moderate, not too cheap but not too expensive. The didn’t inflate my final costs and I had a price before they even started to load. They went over the paperwork in detail so there was no confusion. I did have a lot more stuff than I realized, I completely forgot to tell them about the basement. They worked with me a reasonable upcharge but that was not their fault at all. That was all me. They did have enough space on the truck so I was glad for that also. I would use them again.

dennis89dykeess9500
4/6/2023
Allegiance movers is my best moving experience so far! I have dealt with movers who weren’t reliable at all in the past. Jackie in customer service was great! The quote Josh gave me was only about 100 cf off from what I actually had. No last minute hidden costs it was all explained to me before the movers got there. No gimmicks just an HONEST moving company!

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