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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Andy R
11/28/2022
Cross Country Moving Group has been an absolute lifesaver for me and my family. I was a little bit afraid of the logistics of moving across the country but these guys made it so easy. They were prompt to answer all my questions, gave me a quote within minutes and helped make sure everything went smoothly. I highly recommend them!


Cameron S
11/28/2022
I can't say enough good things about my experience with Cross Country Moving Group. We moved from California to Connecticut and they were fantastic the entire way through. The move took less than a week because they really know what they are doing and have a great, efficient system for packing and moving everything. They were so kind, helpful, and accommodating throughout the entire process. They got rid of our boxes for us which was a huge help.


Hayden F
11/28/2022
I just wanted to say how pleased I am with Cross Country Moving Group for all their hard work. I've had my fair share of movers in the past and this is the best moving team I've ever had.


Irion L
11/26/2022
Cross Country Moving Group is excellent in the moving field. I have used them three times to move and they were fabulous. I've never had any damages, or issues with anything being broken. They were quick and efficient, the movers were nice and professional. The price was fair for what you're getting.


Alan K
11/26/2022
Moving from Colorado to LA, I was a little stressed about this process. I had never moved before and no one in my family has ever moved before. Luckily, Cross Country Moving Group was there to help me through this process and make it easy for me. They were very accommodating with my work schedule (I would work all day and they would come pick up the boxes at night) and they were so quick!


Johnny R
11/25/2022
I am so glad that I chose Cross Country Moving Group for my move this year. They are very professional and their prices are unbeatable. I was a little hesitant at first because of the great price but it turns out they were worth every single penny. I would recommend them to anyone looking for a quality moving company.


Sajidul S
11/25/2022
I've been with Cross Country Moving Group for about 2 years now. We work hard and play hard, and I can't imagine working with any other company! They are so knowledgeable in the industry and it's always a pleasure to talk with them. We recently moved to a new office space, which was easy for the entire staff because of their long experience!


John C
11/25/2022
When I first decided to relocate across the country, I did a ton of research on local moving companies. Cross Country Moving Group has been the best so far. The people are friendly and accommodating and they have helped me every step in the process, from booking all my boxes to taking care of all my furniture.


Jaky J
11/22/2022
I was in a strange city with no family or friends and knew that it would be difficult to get everything done on my own. That's when I called Cross Country Moving Group. They were on time, professional, and very friendly while they moved me out of my apartment in less than an hour! They were able to offer me the best deal


Porsche G
11/22/2022
I was moving my apartment across the country and I stumbled upon Cross Country Moving Group. They were so much more affordable than the other options that I had looked at, and they have a great reputation and reviews. All of my furniture arrived in perfect condition, and I sent them an email to thank them for everything they did. They were very polite, professional, and accommodating!



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832