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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How Do We Rate Cross Country Moving Group?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Our Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Daisy R
5/13/2019
They are a wonderful company with excellent customer service. They were very helpful in answering all of my scheduling questions when I had to move this past month. I was worried about the move but their helpful answers put me at ease. I highly recommend them for all your moving needs.


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Hailly
5/13/2019
We aren’t human unless, we absolutely hate the idea of moving. Especially if you are moving across the country and with pets. I had contacted every moving company in and around me. I had a very limited budget, as it was short notice to my family, and me but well worth the move. When I contacted them, they immediately jumped into action to make sure I got the best price. From the start I got $300 off my total price. The workers showed up on time and worked hard to help me get my home packed up. A lot of what I had was antiques and glassware, I was really nervous to not have control of my precious belongings. The workers reassured me that nothing would happen to my belongings and that they... Read More


Quana H
5/13/2019
i used cross country moving group to relocate from Florida to California. with time ticking away i did not have much time to look for a moving company my friend told me about cros country moving company and said her and her husband used them. i called up got a quote went to pick it up and the process was so easy and hassle free. the cost was in my budget . and i had a really excellent sells person that helped me under stand everything.


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EJ
5/12/2019
I really recommend this company. They were professional and efficient and they made a very difficult and stressful situation that much easier. I was actually helping my friend move since it was her first time. The rate we were given was much lower for this company which is why we ended up going with them in the first place. When she got settled in we went around to make sure that everything was okay and intact and it was. They set everything up for her and we really didn't have to do much of anything which was great.


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Zack
5/11/2019
They offer the best pricing out of the 4 other moving companies I received quotes from. I was actually surprised the total for the move was $250 less then my original quote. The moving company was very professional and careful when dealing with my furniture. Especially with my antique collection that I had inherited from my grandmother. Moving is stressful in itself and I felt I didn't have to worry about my stuff and could focus on other things. In all my family and I had a good experience and I highly recommend these guys.


Ronnie C
5/11/2019
Excellent experience with Cross Country Moving Group. I would def use them Again