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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.
 
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How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
https://ccmover.com
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Sadie C
10/29/2022
I highly recommend Cross Country Moving Group. They are a well respected moving company in the industry and have served me well with all my moves in the past. I've also never had anything break or get damaged using them for any of my moves!

Hope C
10/27/2022
I am so happy that I found Cross Country Moving Group. They are really a dependable moving company. At first I was skeptical because it's been a while since I have moved and the market has changed. I contacted them and they were able to provide me with all the information on services they offer, which made my decision easier. The prices were also really reasonable, especially for the quality of service they offer!

Caroline D
10/27/2022
I called Cross Country Moving Group to relocate my home. They were on-time, excellent service, and a great team. I would definitely recommend them as the moving company if you need help!

Christine M
10/25/2022
I just wanted to say that I am extremely impressed with Cross Country Moving Group. They were not my first choice but took the time to show me they had some of the best service in the industry. They were patient, attentive, and made me feel like our move was important to them. If you're looking for a moving company, I would highly recommend Cross Country Moving Group.

Kathie L
10/24/2022
We needed a move out of state really last minute and Cross Country Moving Group helped us out. They were the cheapest moving company within our price range, & had good reviews on the internet! We packed everything in the morning and they picked up in the evening. And they are a cash-only company, which is always helpful when you need to make a decision quickly!

Taylor G
10/24/2022
I used Cross Country Moving Group to help me with my recent move and had a wonderful experience. The customer service was great and I got all the necessary information about the company before I booked them. When they showed up on moving day, they were professional and swift. They helped us move from one state to another in under 4 hours!

Elly R
10/22/2022
It was an absolute pleasure working with Cross Country Moving Group. They were professional and friendly, both of which are incredibly important to me. It was unfortunate that my move came up suddenly but they still managed to accommodate my tight schedule and deliver the service I needed in a timely fashion. I would definitely use them again!

Carla H
10/22/2022
I am so glad I found Cross Country Moving Group. Their prices were much better than the other company I had been working with and their movers were really caring & professional. They helped me load all of my stuff into their truck and maneuvered it through the tight turns without damaging any of my furniture. I have a chronic back injury that makes moving hard - they were so accommodating and understanding, I will be recommending them to everyone!

Peter T
10/20/2022
I was looking for a dependable company to move my house and I found Cross Country Moving Group. They were awesome! Every day, they showed up on time and took care of every detail. I am very happy that I hired them.

John S
10/19/2022
Cross Country Moving Group is a great company. I have used them several times and they always make the transition to my new place seamless and easy. They're really friendly, professional, and efficient. Highly recommended!

Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832
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