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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
G
genevieve l
9/26/2019
I was nt here but my daughter was and said you really sprayed a lot and i am finding dead bug today

S
Susie L
9/26/2019
He did an excellent job. I'm not home to see how it is working

P
Pat A
9/26/2019
Very nice and professional young man. Very helpful with my questions.

fumcneallbills
9/26/2019
Super friendly! Even made sure our gates were closed and locked! Much appreciate d as we have dogs.

Rich F
9/26/2019
Such a nice technician. Friendly and took the time to explain what he needed to do. You should be proud he is on your team.

Elizabeth
9/26/2019
Chris was awesome. I would like to request for him every time I need my house done. Friendly, informative and went above what he needed to do. A+ worker.

John T
9/26/2019
Kevin was very helpful and we thought he did a great job in looking and taking care of how to get rid o f the aunts.

K
Karen B
9/26/2019
We had David Velez to our residence for service on: Tuesday, September 24, 2019 David was incredibly thorough as he performed his service on the outside of our home. He was professional. He was knowledgeable. He was polite. When I asked him about specific issues we were experiencing in our kitchen , he educated me about what could be done to manage the issues. He offered to service those issues immediately. We accepted his help. Several days out, we are noticing a decrease in ant & larvae activity. Thank you David! We appreciate your attention to detail and your kind disposition. The Buckley’s

Judy S
9/26/2019
Ross was very polite, kind and very helpful. He fulfilled my needs.

V
Vier
9/26/2019
Walk thru with me was great....explained process...what to expect and also what to look for!!! Awesome Service!

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