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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
fme0721
8/13/2019
Jared was on-time and did a wonderful job. He was kind and professional. He kindly introduced himself and explained what he will be doing to treat the bugs. After treating, he reminded me of important facts about what to expect. Thanks Jared! :)

J
Joyce F
8/13/2019
Shaun did an excellent job. He wiped down all the webs under the eaves and sprayed all the plants and around the entire house as well as our guest house. Kudos to Shaun. Joyce Finberg

fritzsnikl
8/13/2019
Not happy with the service. Spiders all over around house and also in garage. Killed a few today. Also the webs are all around the front porch area and around foundation on the house.

T
Tammy
8/13/2019
Patrick did a great job. He was very courteous and I appreciate his communication.

Edye S
8/13/2019
Baltimore was very pleasant, eager, efficient and considerate of my dog! His smile brightened my day. Edye Smith

Dody O
8/13/2019
Larry Is AWESOME !!!!!!!!!! He is always positive and friendly. We would recommend Larry to all our neighbors.

C
Connie J
8/13/2019
Chris arrived at the designated time. He described the plant based chemicals that were used and the planned schedule. Chris did a wonderful job inside and outside my home. Thank you, Connie James

J
Julie W
8/13/2019
This is our first treatment so hopeful this treatment will work. Will review later as far as the treatment. However, Andres is the technician who treated our house. I was not home yet to meet Andres but Jeff said he was really nice and professional. Asked Jeff questions and listened to him. Thank you Andres. Really want the treatment to work.

Dolly W
8/13/2019
He was very helpful and did every thing he needed tu do. Next time Send him again. Thanks

A
Alice O
8/13/2019
He was on time and did the job very fast and quickly. I was able to leave early to run my Saturday errands! He was also very polite and explained every thing in good details.

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