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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
Marlena R
3/25/2021
This is the second time Zac has been our technician, and he was awesome both times. He is extremely courteous and professional, and Zac should be rewarded. Not only this, but he is very thorough when it comes to inspecting and treating for pests. He answered all of my questions, and went out of his way to make sure that he completed everything quickly so I could attend a meeting on time. Zac deserves a raise and promotion! :)

maverickflint1991
3/25/2021
Did you spray the front ,back and the side yard? Let me know. Thanks.

juslog54
3/25/2021
Fast and a hard worker. Very polite and apprised us of what he completed.

E
Eric k
3/25/2021
Matt was great. Had my usual Ant and rodent prevention treatment. Matt was quick, efficient and personable. Asked all the right questions and got to work right away. Thanks Matt

F
Frank C
3/25/2021
Mr. Garza was great. He explained exactly what he was going to do. Once he was done he came and informed me that he was done and asked if I needed anything else. He is an asset to your company

Karen C
3/25/2021
Spectacular job. He let us know that Hes done. He wipe off the cabwebs above the windows.

sonyngm0108
3/25/2021
Steven Wolvering performed a re service today and the service was excellent. He made sure he covered all our request and covered our needs. Great service Steven!

cjpeterson.2784
3/25/2021
Edgar Castillo always does a great job! He's prompt, professional, and takes great care to hit any problems areas of my house.

rluy56
3/25/2021
M The tech was really nice and respectful. He was knowledgeable and explained everything to me, clearly .

knashfaque
3/25/2021
Danny went truly above and beyond with his service to my satisfaction. In fact, I plan to request for him during my future services.

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