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Aptive Pest Control Review
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19,970 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
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19970 Customer Comments & Reviews
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I agree to try this service for 99.00 every month for a couple of months and then after that every other month. Imagine my surprise when I found out they were charging me 159.00 a month. This was only for the outside of my house. I canceled today and they charged 199.00 to do that. They did not give me what they told me. Please do not get service through them. They will take advantage of you!!!
Just wanted to send a shout out for your tech Mark on his latest treatment of my house. Once again another great job,thanks for your help.
Hired Active to treat yard and inside for pest control The first few treatments went fine both inside and the yard. Their one service tech "Drake" does an excellent job. However experiences with their other techs are less than satisfactory. They literally do the minimum and I have caught them not treating the yard and only doing a quick walk around the perimeter of the house to treat the 1 acre lot. From ringing the doorbell to "treating" my yard and leaving was literally 10 minutes. It's recorded on the Ring Camera. And showing up at 7:15pm when I've literally waited all day for the "treatment" is not acceptable. This has happened in the past with other techs from Aptive. Sorry... Read More
Promises to perform pest control at reasonable prices. We have a large area that was discussed being treated and the technician twice performed their services in less than 20 minutes. First, "initial" treatment was ineffective, and we ended up treating the area ourselves with much better results. Second treatment was 25 minutes. Decided to cancel after the minimal effort to treat the entire area.
Was charged for discontinuing services based on the contract. Would not recommend their services.
This company is horrible to deal with. They told me I was signing up for inside and outside treatments but the technicians that have showed up say they are not qualified to do in house treatments. They also randomly schedule appointments and then rarely show up for that appointment while you have been left waiting all day. Then when you go to cancel your contract, they want to charge you $199 when they are not providing the services they said I was signing up for. Completely terrible company
All they want is your money and nothing else. Very hard to cancel the subscription and when you give them permission to charge your card, if it is at the limit they just bill you without telling you. When you call and say that you are going through financial hardships they just say in order to do anything about cancelling you must pay now. Very poor customer service.
Absolutely Horrendous! Lying sales reps sign people on contracts and dont disclose any information. Then want to double charge and then a $199.oo cancelation fee. Biggest scam in pest control.
I just cancelled my subscription after receiving 2 treatments and they made me pay $199 to cancel. They offered to give me a stronger solution with my treatments but I think they should do that right away. They also offered multiple discounts when I called to cancel, but I refused. Read the contract because eventhough the guy who sold me the subscription said it would cost me $100 to cancel if I didn't complete the 12 month package, they said the contract says otherwise. Also, I had to follow them around the entire house inside and outside to be sure they were doing what they were to do. Eventually, on the second visit, I noted that they didn't spray the eaves as they said they would... Read More
When they come to your door to solicit, say NO THANK YOU. Salesman does not give full story about the cost.
When they come to your door to solicit you, just save yourself a lot of future grief by saying , no thank you, and shut the door.
Top Rated
Our Partner
Year-Round Protection
Plans Uniquely Tailored to Your Needs
30-Day Money Back Guarantee
Residential & Commercial Pest Control
Free Online Estimates
Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.