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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
enriquewoolf009
3/22/2021
He was nice & asked to see if we had any specific issues ....this is always helpful that the technician asks before starting.

cmihelffy
3/22/2021
Thanks Gabriel for taking the extra time to cover every inch of the house, As always very thankful,

S
Stephen S
3/22/2021
Tyler Rogers was friendly, quick and efficient. He even swept my front door area since I had many leaves in the way to ensure that the treatment got where it needed to. Definitely went above and beyond! 5 stars!!!

F
Frances J
3/22/2021
Jackson wa s really great thank you he did all that I needed to be done please for all your employees stay safe be well

kassi.gehring
3/22/2021
Technician was excellent. She completed all spraying inside the house, and did the full perimeter or the yard. Was professional, knowledgeable and friendly.

R
Ronda L
3/22/2021
Very professional service! And he was willing to come inside and do an additional spray bc we had seen a centipede!

C
Clifford E
3/22/2021
Mr. Jamal Lee did a fantastic job of spraying the inside and outside of the house . He the numerous ant hills that are spreading over the front and rear of the house. He is very professional in his manner of speaking and explained to me what I should and should not due during the course of today. He is very kind and easy to talk to and makes you feel like one of his family or one of his best friends. Thank you, Mr. Lee for your outstanding assistance. Have a great day and a Happy Easter. Clifford E Welch, Jr.

Pamela M
3/22/2021
Chisum was my technician this time and he did a great job of explaining what he was going to do and how long it would take. He also asked me if I had any pest concerns or issues. He was very professional and efficient and I would welcome him back again!

O
Oscar A
3/22/2021
Very polite and professional, he did a great job!!! Very pleased with the job in general.

Bryan K
3/22/2021
Wes Ray went above and beyond actually taking care of problem areas and wasn't just trying to get out of here and on to the next one as others have done.

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