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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
terralinette
3/11/2021
Very supportive and listened to my concerns. He did a great job treating my house and yard.

C
Cathy C
3/11/2021
Wyatt was very professional and thorough. He listened to my concerns, took necessary action and then explained everything to me. I would like Wyatt each time.

svkar25
3/11/2021
Tyler did a wonderful job!! He was polite and thorough. He should get even more credit considering he worked in a downpour!! We are very grateful for his service!

Thomas M
3/11/2021
Cordell Hambright is very professional and did a great job. Would recommend this company to friends and family. Thanks for a job well done. Thomas Maceil

P
Patti M
3/11/2021
Kyle was helpful and polite. He called around 10:15 to say he would be at our house in 30 minutes. Since I had a 4:00-6:00 (window) appt., I was confused with the call. He offered to come later but the earlier time actually worked out better for our schedules. Thank you.

citshamm
3/11/2021
Denzel is a pleasant, professional, knowledgeable, and respectful young man who did a great job in servicing my home. It was a pleasure meeting and talking with him. Thank you Denzel.

K
Kim K
3/11/2021
Ed was pleasant and did a good job. He pulled out the big sweeper right away to knock down anything that should not be here.

A
Al
3/11/2021
Hard to evaluate because I just saw small part of his work.

Chris K
3/11/2021
The technician was very friendly, courteous, and thorough. They are always pleasant!

W
William D
3/11/2021
Jason Trocchia did a fine job, including taking care of an ant problem inside the house. We were quite satisfied with the job he did. Thank you, William Diebold

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