Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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Healthy Paws has been taking care of my German Shepherd for many years now, and Caesar would not be where he is today without them. He had multiple hip issues that required a total hip replacement on both sides and Healthy Paws was always there to step in and help cover his medical expenses. They even covered him when he needed endless amounts of physical therapy and medication while he was recovering. He is living and walking pain free because of the excellent support that Healthy Paws provides. They are the best decision I ever made and all future pets will immediately get covered by Healthy Paws. I highly recommend them to any potential pet parent!!!!
We didn't expect we'd actually be using the insurance before our dog even turned a year old, but between some bad luck and a bird-catching pup, we added up the vet trips. I'm so glad we had healthypaws to help with those expenses! The process was easy, their customer service was excellent when I had questions and payments have been prompt.
I adopted a dog 3 months before she needed knee surgery. I d into know she would have and issue and for the 1st time ever had pet insurance. I was nervous about sending the claim for knee surgery, but should not have been. They were responsive and helpful and paid for her knee surgery, per the plan I chose.
We purchased Healthy Paws Pet Insurance for our Bernese Mountain Dog, Scarlett, at age 2 after she required a 5 thousand dollar surgery for gobbling up corn on the cob off the patio table around the 4th of July. (There aren't many things worse for your dog to consume than entire ears of corn on the cob!) I researched pet insurance companies and asked dozens of dog-owning friends if they had pet insurance and who they purchased it through. Healthy Paws got rave reviews from everyoneI know who had it, so I signed Scarlett up. For the last couple years we have paid our monthly premium and did not need to submit a claim until recently when we noticed a lump in Scarlett's cheek which turned... Read More
I was devastated by the unexpected saddle thrombosis and death of my dear Mau. Healthy Paws claim process quick, and I received the most gracious emails from staff. I do also appreciate the automatic cancellation of his policy as every thing I have to do to remind me brings back the hurt. I received a condolence card hand signed by the Health Paws staff and taken aback. I work for an insurance company and, believe me, nothing like that would take place. Healthy Paws made a very painful event as painless as possible.
I would like to send my appreciation and Thank You to Healthy Paws Pet Insurance. They have always answered the phone and emails quickly. They have never never disappointed us with their response but have instead been so concerned to the health and recovery of our canine family. Their response time has never been over a month for any claims we have had to submit these last few years. We have two beautiful German Shepherd dogs. I knew I never wanted to be in the position of worrying about whether or not I could afford their care when faced with a crisis. Odin my 4year developed Perianal Fistulas when He was 3years of age. When doing research on this condition, I discovered that many... Read More
They have exceptional customer service, pay quickly, and are fully transparent with what you are receiving and why you are receiving it. I wouldn't go with any other company
Healthy Paws claims process is super easy using their app. My dog recently had major eye surgery, and their claim response time and time to receive the refund was less than a week! This really helps me focus on my dog instead of on how I am paying for his expenses. They also contacted me with genuine concern about how he was doing, which was extremely nice. I recommend Healthy Paws to all of my friends with dogs!
I know i needed insurance for my bulldog the moment i got him but was so nervous about picking the right one. I work in medicine and deal with insurances all the time so i was skeptical i could find a trustworthy company that didn't cost and arm and a leg for my notoriously medically challenged furry friend. I found healthy paws and read the reviews. Still hesitant, i signed my pup up. I have not been disapppointed yet. I seemed to have great coverage for a low cost. Every encounter with their customer service has been easy and pleasant. Submitting claims easy. But i hadn't really challenged them yet...that was until my sweet boy tore his acl like the good bulldog he is. A $5,000 operation... Read More
I’ve had Healthy Paws for 2 years. One of my dogs needed 2 leg surgeries within 8 mos. I filed my claim and was reimbursed my coverage amount within 2 weeks. They even followed up to see how he was doing. By far, it’s the best pet insurance.
Top Rated
Our Partner
- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
