Healthy Paws Pet Insurance Review
3,291 Customer Comments & Reviews - see all comments
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Healthy Paws is a pet insurance company based in Washington state that provides coverage for cats and dogs. They are underwritten by Chubb Group, a consistently highly-rated insurer.
Healthy Paws offers an industry-leading suite of policies that include unlimited lifetime benefits, high reimbursement, affordable coverage, and top rated customer service.
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3291 Customer Comments & Reviews
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My dog Mojo scared his mommy quite a bit when he tore his CCL at 3 years old :( He had to to have a very expensive surgery @$4500! We luckily chose the $250 yearly deductible and 90% reimbursement policy with Healthy Paws Insurance. So, we didn't have to worry about making the choice to get him the best care. Healthy Paws processed his claim quickly (within 2 weeks normally) & got us a check back. Thank goodness we had insurance. I am not sure what we would have done without it. Afterwards, they even sent me an email to ask how he was doing after surgery. We appreciate them caring and checking in on him. He is young and strong and recovering like a champ! I am sure in a few weeks he... Read More
Healthy Paws has been great and we would highly recommend it to any pet parent. They've been quick at processing claims so we can feel good about getting our babies the care they need. The app is so simple to use, it makes things so easy. Insurance is so important for our pets and Healthy Paws is a great choice!
Healthy Paws was super responsive and helpful. It's stressful when your pet gets sick, add to that the cost of vet bills, and it's so good to have a reliable pet insurance company who will process your claim without giving you grief. I had a prior bad experience with VPI Pet Insurance so very grateful that I'm with Healthy Paws now. They are also very easy to use.
My cat Artemis had a severe ear infection and needed to go to our regular vet an a specialist multiple times. Healthy Paws has been great and I appreciate all of the help I have received. They not only made the initial claim process easy and intuitive, but their customer service was beyond reproach. They made my billing with the specialist easy through the use of a direct pay arrangement and were courteous, prompt and friendly in both their emails and phone conversations. The biggest reason for me to write this review is for their stellar customer service. They not only made the process easy, but also took the time to follow up after the procedure was done. Their kind email sealed... Read More
Healthy Paws has even fantastic, quick to accept claims and reimburse even quicker. Their customer support is super helpful and even followed up post surgery to check in on our dog!
It is unusual for an online organization to convey a sense of personal connection with their customers. That is what Healthy Paws does. Their first concern is about my dog's health. When the hospital sent in the bill, two days later I received a notice from Healthy Paws that a check was in the mail. Not only are they extremely efficient, they genuinely care about the pets they serve. Two weeks later I received an email asking how Tiger was doing and hoping all was well. Not necessary but very much appreciated that they hadn't just paid the bill and closed the file. Last year on vacation out of state, an emergency visit was paid equally as quickly. It's reassuring to know they are there for... Read More
My 2yr old French Bulldog recently had surgery for intestinal blockage. My wife and I are both very impressed with how fast our claim was processed with very little work on our end. About two years ago my other dog had an emergency surgery, from that point on we knew we had to get covered. I am so glad we chose Healthy Paws.
Let me make this short and sweet. Don't waste your time trying to compare insurance companies. Healthy Paws is incredible. Run, don't walk to your telephone or computer and sign up!!
We have all three of our dogs covered with Healthy Paws. Customer service is beyond good. The process to submit claims is intuitive and easy. Our lab-mix has had both his ACLs repaired. Each time Healthy Paws not only covered the procedures and reimbursed within a week, but the staff reached out and followed up to see how he was doing after the surgery. I have recommended Healthy Paws to many of my friends and associates because this company cares!
I called in advance to make sure my pet will be covered before he went to surgery and they were so helpful. After he had surgery the claim was processed within 2-3 days and within a week I got my check. They also sent an email to check up on my puppy. Best pet insurance!
Top Rated
Our Partner
- Trusted by More than 625,000 Parents
- No Enrollment or Administrative Fees
- No Maximum Annual or Lifetime Payouts
- Most Claims are Processed in 2 Days
