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Esurance RV Insurance Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
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Founded in 1999, Esurance is an online marketplace offering auto, homeowners, motorcycle, RV, ATV, and boat insurance among many other related products and services.

Since 2011 Esurance has been a subsidiary of Allstate Insurance company, the oldest publicly held personal lines insurer in the nation, with over 80 years of experience in the market.
 
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How is Esurance rated?

Breakdown

4.5/5
Coverage & Benefits
4.0/5
Customer Support
3.5/5
Cost

Overall Rating: 4.1 / 5 (Excellent)

As a member of the Allstate Family, Esurance offers reliable insurance products and innovative tools to help customers obtain competitively-priced coverages through a hassle-free online experience.

Although the company falls among the rest with regard to customer support, they surpass the competition with lower premiums and an excellent selection quality coverages.

Net-savvy consumers looking to compare quotes, purchase, and manage every aspect of their policies online will find that Esurance has exactly what they need and much more.

Coverage & Benefits

Coverage & Benefits - 4.5 / 5

Esurance sells insurance products from its parent company, Allstate, as well as competitors like Progressive, Nationwide, Farmers, and Dairyland.

They currently offer a broad range of basic recreational vehicle coverage as well as some specialty coverage, but particular plan details and covered items will vary depending on the chosen carrier.

Because the company sells products from other highly-rated insurers, Esurance offers coverage for all types of motorhomes, from conventional trailers to pop-up campers and cargo trailers.

The company's website fails to list any RV specific coverages, yet most carrier offer total loss replacement, roadside assistance, full-timer coverage, and personal effects coverage, at the very least.

Basic Coverage

Bodily Injury Liability
Property Damage Liability
Collision
Comprehensive
Personal Injury
Medical Payments
Uninsured/Underinsured Motorist

RV Specific Coverage

  • Total Loss Replacement
  • RV Roadside Assistance
  • Full Timer
  • Belongings & Personal Effects
  • Permanent Attachments

RV's Covered

  • Class A
  • Class B
  • Class C
  • Conventional Trailer
  • Fifth Wheel Trailer
  • Pop-up Tent Trailer
  • Mounted Truck Camper
  • Toy Hauler & Horse Trailer
  • Cargo/Utility & Single Horse Trailer

Other Policies Offered

Auto Insurance
Esurance Auto Insurance
Bundled Insurance
Esurance Home Insurance
Motorcycle Insurance
Esurance Motorcycle Insurance

Esurance RV Insurance Cost & Discounts

Cost - 3.5 / 5

As a one-stop shop for all insurance-related needs, Esurance offers competitive rates from a carefully curated selection of leading carriers.

Their online sales approach and multiple carrier options allow the company to offer lower rates than other traditional insurance companies and extend a good variety of discounts for safe drivers and responsible policyholders.

As with any insurance product, RV insurance prices and discounts will depend on a number of factors, including your driving record and your vehicle's specifications.
Premium
Annual Premium will vary by driver and vehicle
Deductible
Deductible will vary by driver and vehicle
Discounts
Bundled Policy
Disappearing Deductible
Safe/Responsible Driver
Low Mileage
Paid-in-Full

Customer Support

Customer Support - 4 / 5

Although not yet accredited by the Better Business Bureau, Esurance holds a B rating with the organization, based on 12, mostly negative, customer reviews.

It must be stated, however, that the company has received very few complaints in comparison to other businesses of a similar size, which can be interpreted as a sign that there are many more satisfied customers that have yet to come forward and rate the company on customer review sites.

According to NAICS data, the company only surpassed the national median complaint ratio concerning private passenger insurance by very little in 2016.

Services

  • Online Claim Reporting
  • Claim Tracking
  • 24/7 US-based Support
BBB Rating
B
Number of BBB Positive Reviews
1
Number of BBB Neutral Reviews
1
Number of BBB Negative Reviews
10
Date Collected
2017-12-05

Contact & Additional Information

Homepage URL
https://www.esurance.com
Company Phone
(800) 378-7262
Headquarters Address
4005 Felland Rd Ste 102, Madison, WI, 53718
Year Founded
1999

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Customer Comments & Reviews

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T
Toni C
4/12/2018
Well, they advertise RV Insurance, but I defy anyone to actually get to an area of their website that enables you to get a quote for an RV.

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