We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more
  1. Home
  2. Stairlifts
  3. Acorn Review

Acorn Stairlifts Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
31 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Established in 1992, Acorn is a leading company specializing in the manufacture and installation of stairlifts. The company offers a free, in-home survey and quote valid for 12 months. The stairlift itself can be installed in a few days or as fast as the next day. Acorn’s innovative practices and attention to quality have paved the way to it exporting stairlifts to over 80 countries worldwide.
 
VISIT SITE
Call: (855) 374-7820

How is Acorn rated?

Breakdown

4.5/5
Cost and Maintenance
5.0/5
Features and Customization
4.5/5
Warranty
4.5/5
Customer Service

Overall Rating: 4.6 / 5 (Excellent)

Acorn Stairlift's commitment to quality, safety, and performance have earned the company's numerous awards. Acorn manufactures over 50,000 stairlifts annually that are sold worldwide. All three styles of stairlifts are easy to operate and comply with the European and international safety standards. Customers can easily request a free, no obligation in-home assessment and quote or ask to receive brochures or a DVD to research the products. Overall, Acorn might not offer the least expensive stairlifts, but if your budget allows it, their performance and warranty are well worth it.

Acorn Lifts

Features and Customization - 5 / 5

The company offers three models, the Acorn 130 for straight staircases, the Acorn 180 for curved staircases, and the Acorn 130 stairlift for outdoor spaces. Each staircase is assessed by a surveyor to guarantee that the equipment and installation are up to par. Acorn's stairlifts are independently tested to make sure that the equipment meets safety and quality standards.

Quick View

Lift Types
Curved
Straight
Outdoor
Commercial
Track Type
Slide Track
Hinge Track
Lift Capacity
350 lbs.

Features

Features
Padded Seat and Backrest
Diagnostic Digital Display
Joystick Controls
Push-Button Controls
Battery
Armrest
Swivel Seat
Foldable Chair
Call/Send Button
Safety Features
Obstacle Sensors
Footrest sensors
Seatbelt
Switch Controls

Additional Services

  • 24-Hour Repair Services
  • Free Staircase Assessment
  • Professional Installation
  • Maintenance

Acorn Contract & Plan Details

Warranty - 4.5 / 5

Acorn's stairlifts offers a standard 12-month comprehensive warranty that covers failure of any of the stairlift's components. If the product needs to be serviced, a service engineer will repair the stairlift free of charge. Customers who wish to extend their 12-month standard warranty can purchase additional coverage for a four year period. This plan includes a servicing agreement which ensures that a technician is available to visit a customer's home in as little as 24 hours.

How to Buy

Contract Type
New
Financing Options Available

Warranty Fine Print

Your Acorn Stairlift comes with a 12-month warranty as a standard. However, we can offer additional cover for a further four years, to keep your stairlift running smoothly and safely. Whether you choose a straight, curved or outdoor option, our Acorn Stairlifts come with a 12-month warranty as a standard. However, we can offer additional cover for a further four years to keep your stairlift running smoothly and safely. The most cost-effective way of giving your stairlift full cover is to take our extended warranty, which covers you for a further four-year period. This includes annual servicing, gives priority attention if assistance is required and covers all costs of repair. This includes annual servicing, gives priority attention if assistance is required, and covers all costs of repair.

Acorn Customer Service & Reputation

Customer Service - 4.5 / 5

Acorn Stairlifts' service begins with a free, no obligation survey and quotes valid for 12 months. In some cases, the stairlift can be installed the very next day. The company can also send customers a DVD, brochures, or they can call the toll-free number. Acorn Stairlifts has an A+ rating with the BBB with over 800 positive reviews. It's Trustpilot score could be improved, however. Finally, in addition to meeting the ISO certification, Acorn also meets all European safety standards, and the stairlifts are approved by The Arthritis Foundation.

Support

Company Type
Dealer Network
Help & Support
Phone
Email
24/7 Support
FAQs

Reputation

BBB Rating
A+
Trust Pilot Rating
3.2 out of 10
Date Collected
2018-04-16

Certifications

  • ISO 9001 (Quality)

Company Profile

Full Name
Acorn Stairlifts
Company Website
https://www.acornstairlifts.com/
Headquarters
7001 Lake Ellenor Drive, Orlando, FL, 32809

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Acorn Stairlifts
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

31 Customer Comments & Reviews

Loading Reviews ...
Kristen D
10/24/2018
They claim to have a buyback program and tell you that they will remove the stairlift and repair your stairs. This is not true! When you no longer need the stairlift and call to have it removed they tell you there’s never been a buyback and they didn’t tell you they did.

Top Rated
Our Partner
  • Request a free quote online
  • 20 years providing stairlifts in the USA
  • Next day installation
  • Comprehensive 12-month warranty
  • Carries a maximum weight of 350 lbs.
  • Arthritis Foundation’s Ease-of-Use Commendation
READ FULL REVIEW >
(855) 374-7820
VISIT SITE

Related to Stairlifts

Top Articles