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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
947 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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947 Customer Comments & Reviews

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Mark C
11/22/2020
Veterans United is a tried and true organization that’s stands by their commitment to helping Veterans through the home buying process. They provide a wealth of experienced advocates that educate and guide you through the entire home buying process making it painless and enjoyable. My wife and I were even able to refinance after just barely 1 year of purchasing our home and were qualified to reduce our interest rate by 1.25% with absolutely NO MONEY DOWN!!! I highly recommend all Veterans to take advantage of all of their support and resources to acquire your home ownership goals and dreams. Thank you Veterans United for helping my wife and I become proud home owners!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Mark! Your review is just awesome--I'm thrilled to know that your homebuying process and refinance were so smooth. Congratulations on becoming proud new home owners!

A
Andrew S
11/21/2020
You guys are great to deal with! No hassles, no gimmicks, straight forward..easy!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for saying so, Andrew!

Angelo P
11/18/2020
We purchased our new home without using a realtor! I now realize why they charge such a high fee (although too high)! There were many stumbling blocks that we were faced with, however, our loan specialists walked us through everything from home inspections to the survey, and much more! I would very highly recommend Veterans United for any VA loan!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for the kind words, Angelo. It absolutely makes my day to read that your loan team offered great customer service and guided you through each step of the loan process. Congratulations on your new home!

Jonah P
11/14/2020
Awesome team, awesome people. Makes the home buying process easy and fun.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Awesome review! Choosing and buying the perfect home SHOULD be fun, and I am thrilled to hear it was just that for you! Thanks so much for the feedback Jonah, and congrats for your new home.

John H
11/13/2020
Highly recommend Veterans United Home Loans. The loan team was phenomenal with great customer service. The process from beginning to closing was made easy due to the combination of staff and loan team.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your review and recommendation, John! It truly means the world to us.

A
adam o
11/12/2020
My family and I are very thankful for the great customer service and overall level of effort that Jamie and the entire VU team provided to us during our very first homebuying experience! We purchased our house entirely online during a pandemic and VU gave us the level of confidence to do so! They were always accommodating to our circumstances and ensured we were informed and up to date throughout the entire process.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for sharing praise for your loan team, Adam! We know that COVID-19 has affected so many, and in so many ways. I am glad to know that the level of customer service your team provided gave you the confidence to pursue homeownership in spite of that! Congratulations on your first home purchase!

pricegailrenee
11/2/2020
Im a widow of a vet. I need Housing Assistance Along with All Information on how to qualify. Have no Guidance at All. Where do I GET HELP ASAP..

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for reaching out to us. We are a private lender that specializes in the VA home loan, and are not affiliated with the Department of Veterans Affairs. If you are looking for information on the VA home loan, please don't hesitate to reach out to one of our licensed loan specialists at 855-846-2849, under no obligation. For housing assistance through the VA, we recommend you contact the VA directly for more information.

james.burger
10/31/2020
This has been the best, easiest, most satisfying process in many many years. I wish all businesses operated this way. First, Veterans United's website is expertly designed and *works* just as one would want, from reviewing documents to uploading information. Second, the information articles and videos are extremely helpful. Finally, the loan team assigned to my loan was top-notch -- very knowledgeable and professional. I could not be any happier about choosing Veterans United.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm thrilled to hear that this has been such an easy process for you, James! Thanks for the review of your loan team and our website--I'll be sure to pass the praise along.

Emily W
10/29/2020
Working with VU and Matt's team was so very easy. They were quick and thorough with every step and kept us in the loop. We appreciate them answering every question and helping us understand the process.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the outstanding review, Emily! I am very glad to know your team was so helpful in guiding you through the process.

Karla G
10/20/2020
This was our first home purchase and it was absolutely the most simple process from beginning to end! Our team made it quick to closing and was available all the time when we had questions via email, text and the phone which made us very happy! We will be using Lance in the future!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Yessss! Loved reading your review, Karla. It makes my day to know you had such a simple, smooth loan process working with Lance and the team. Thanks for the feedback, and congratulations on your FIRST home purchase!!!