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Superior Vision Insurance Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
27 Customer Comments & Reviews - see all comments
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Superior Vision is a vision insurance company focused on providing quality eye care and treatment, rather than simply offering savings on eyewear. Their eye care solutions are comprehensive, and on average, provide savings of 20% or more on eye-related costs.

Superior Vision makes eye care more affordable by providing eye health benefits for managed care and third-party payers.  The company helps improve vision and eye health by providing wellness eye care, medical optometry, and medical management programs.

Services and Features

Superior Vision offers eye care programs such as medical optometry, wellness eye care, and medical management. The company gives access to a wide range of services including eye care and easy claims management. Its eye insurance program promotes healthier eyesight and optimum eye care while reducing costs and improving eye care awareness.

Superior Vision manages eye health benefits for third-party payers and managed care organizations, with the help of government-sponsored programs such as Health Insurance Exchanges, CHIP, Medicaid, and Medicare Advantage.

Unlike other companies, Superior Vision does not actively offer contact lens, eyeglasses, or partner with optical retailers. The company focuses on eye health, wellness, and medical management. However, its vision plan covers basic lens and frames while progressive lenses such as lined bifocals and trifocals are covered in full. Basic lenses are considered uncoated glass lens or plastic.

Superior Vision offers 3 different products for individual vision plans; Essential, Classic, and Premier. Each plan covers annual eye examinations, eyeglasses, contact lenses instead of eyeglasses, and discounts on Lasik surgery.

Covered Items 

Glasses

βœ”

Contacts

βœ”

Eye Examinations

βœ”

LASIK

Discounts only

Allowances

Up to 30% on digital eye procedures

Lens Options

Scratch Resistance

Not Stated

UV Coating

Not Stated

Anti-Glare

Not Stated

Polycarbonate

Not Stated

Tinted/Colored

Not Stated

Types of Vision Plans

Individual

βœ”

Family Plan

βœ”

Stand-alone Plans

βœ”

Preferred Provider Organizations

βœ”

Employer Provider

βœ”

Health Maintenance Organizations

βœ—

Network

Out-of-Network Coverage

βœ”

Size of Network

Not Stated

Find Doctors Online

βœ—

Pricing

Plan Name

Essential

Co-payment – Exam

$15

Co-Payment - Glasses

$25

Premium

$12.50/month

Coverage Period

Waiting Time

Not Stated

Enrollment

Not Stated

Cancellation

Not Stated

Customer Resources

Eye Exam Locations

Not Stated

Online Account Management

βœ—

Mobile App

βœ—

Phone

βœ”  

Email

βœ”

Vision Insurance at Superior Vision

Superior Vision is a great way to save on eye treatments with up to 30% on eye care diagnostic procedures. Rather than just offering discounts on eyewear purchases, Superior Vision's eye care plans focus on vision care and treatments.


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27 Customer Comments & Reviews

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Jim F
10/23/2018
Might as well save your money and buy outright, ends up paying about 10% of total cost.


L
Leonard
10/13/2018
Superior Vision terminated coverage through my employer for no reason. Superior Vision would not provide the termination date. Employer indicated that cover was still active. Three weeks later, coverage was applied retroactively. Now I receive a message from optometrist that a claim was recouped by Superior Vision due to terminated policy.


S
steph
10/11/2018
I am very disappointed with superior vision. I reached out to find out how I receive reimbursement for glasses. I was given an email address that I can send receipts to. They made it seem that under my plan you get either 125 for glasses or contacts per year. After purchasing my glasses and receipt I received a $30 check in the mail. When I reached out to find out why the amount was so low they told me that submitting my own receipt put me in the category of "out of network". It was never specified that submitting my own information would do this. I have been on many insurances where you submit your own paperwork and claims and was not negatively affected. Better off paying out of pocket.... Read More


S
Shannon
7/16/2018
Superior Vision is the most worthless company EVER!!! They have extremely lazy, rude representatives who know nothing at all. Most eye care providers don't even take their insurance. In addition, their website is old and outdated with a list of providers. You let them know about it and they don't care. What they will tell you is that the providers have to contact them to update their information on their website. The old information is still left on their website, deceiving people. If you go to an eye care provider listed on their website, they will say, we don't accept Superior Vision. Superior Vision should change their names to Inferior Vision.


J
Jim
5/5/2018
I have been very disappointed with Superior Vision in my experience trying to resolve a problem with one of their providers. To be charitable about it, it seems to be a case of the left hand not knowing what the right hand is doing in a large corporation that seems to have bitten off more than it can chew in terms of its ability to communicate internally OR externally: Besides getting different information from different CS representatives, I have had emails bounce back repeatedly, heard recording apologize for their "system being down"–including one the recording said was due to an emergency (?)–and most recently seen a call back I requested using their own system hang up on me before I... Read More


E
Ed T
3/23/2018
I agree with below. They say they cover an eye exam. All eye exams include a refraction but they don't cover that. Completely worthless product. You pay a couple of hundred dollars in premiums so they can give you $20 in benefits. You are better off saving the premium money and using it to pay for your exam.


Rose S
3/1/2018
I inadvertently handed the receptionist my health insurance card instead of the vision plan. Big mistake. Cost me $300 since they won't pay in-network benefits if you file the claim yourself. You pay for the plan all year long, and get $16 worth of benefits. Forget it. I'll do better somewhere else.



Top Rated
Our Partner

Top Rated Vision Plans Start As Low As $13/month πŸ”₯

  • Nation’s largest vision benefits provider for more than 60 years
  • Coverage for eye exams, frames, lens enhancement, and contacts
  • More than 36,000 in-network doctors nationwide
  • Easy Online Enrollment (or speak with a VSP representative by phone)