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Infinite Auto Protection Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
32 Customer Comments & Reviews - see all comments
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Infinite Auto Protection is a Vehicle Service Contract (VSC) provider headquartered in Romulus, Michigan. The company has been providing coverage options for used vehicles since 2008.

Infinite Auto Protection offers affordable payments for qualifying policies and has a simple claims process. Unlike other VSC providers, Infinite Auto is the administrator of its own policies, which are available for both personal and commercial vehicles.
 
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How is Infinite Auto Protection rated?

Breakdown

4.5/5
Plans & Service Contracts
4.5/5
Claims & Repairs
4.5/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

Infinite Auto Protection is a Michigan-based company that focuses on extended car warranties.

These car warranties are known as Vehicle Service Contracts (VSC) and can help customers cover the cost of unexpected repairs. By completing an online quote process, Infinite Auto Protection matches customers with the best car warranty plan for their vehicle and budget.

These include extensive component coverage for all types of automobiles and additional services like roadside assistance.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Types of Vehicles Covered
Pre-Owned

Coverage - 4.5 / 5

Infinite Auto Protection offers three plans: Prime, Modern, and Foundation, helping customers keep their car in tip-top shape after the vehicle manufacturer's warranty expires.

Coverage can include anything basic from engine, transmission, and drive axle repairs to electrical systems, A/C and engine cooling systems, and steering. It also covers specialty systems such as factory GPS or keyless entry.

Of course, all these options need to be verified once the quote process is established, but the company has a 30-day money back guarantee in place.

Regardless of the plan chosen, Infinite Auto Protection includes 24/7 roadside assistance, rental car options, and courtesy towing.
Limit of Liability: The aggregate limit of liability of all claims and benefits payable under this CONTRACT shall never exceed the Actual Cash Value (ACV) of the Vehicle as indicated in the then current NADA Official Used Car Guide as “average trade-in” value at the time immediately preceding the Mechanical Breakdown or Failure, taking age, mileage and condition into consideration and excluding tag, tax and licensing fees whichever is greater.

What does Infinite Auto Protection cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Factory Navigational System
  • High Tech Electronic Components

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Substitute Transportation
  • Roadside Assistance

Claims & Repairs

Claims

Maintenance Records Required for Service?
Yes
Waiting Period
Thirty (30) days and one-thousand (1000) miles

Repairs & Service

Repair Facility Selection
Any Facility

Claims & Repairs - 4.5 / 5

Infinite Auto Protection guarantees 100% payments to all repairs that are covered by the selected plan, minus deductibles paid to service facilities. Although the company does not require maintenance records for all claims that are filed, there is a possibility they may be requested at the time of repairs, seeing as the company evaluates claims on a case by case basis.

Additionally, the customer can choose between licensed repair facilities or dealerships; Infinite Auto Protection does not restrict coverage to a specific network.

Any details regarding deductibles are provided during the quote process before picking a service plan. Additionally, the company advertises a fast 24/7 claims process.

Infinite Auto Protection Service Contract

Contract Details

Transferability of Warranty?
Yes

Sample Contract

Infinite Auto Protection provides a sample contract for potential customers on its website: Infinite Auto Protection Sample Contract

Plans & Service Contracts - 4.5 / 5

Infinite Auto Protection does not disclose the cost of service contracts, down payment required, or the amount customers have to pay as a deductible.

However, the company does offer flexible payment options. Once the quote process is completed after filling out the online questionnaire, customers will receive additional details about the available plans, their coverage, and prices.

The company does offer a 30-day money-back guarantee after coverage commencement, as long as no claims have been made. Customers can view a sample contract in the right corner of the footer on the homepage or by clicking on the Sample Contract link.

Company Reputation

Company Details

Year Founded
2008
Vehicle Protection Association Member?

Customer Reviews

Trustpilot Rating
9.0 out of 5
BBB Rating
A+
Date Collected
2018-12-21

Reputation - 4.5 / 5

Established in 2008, Infinite Auto Protection is a direct provider of vehicle service contracts (auto warranties).

Infinite Auto has very impressive ratings across multiple customer review platforms, including an 9/10 TrustScore from Trustpilot, a five-star rating from Consumer Affairs, and it has earned an A+ rating from the Better Business Bureau.

Infinite Auto Protection's customer service personnel can be contacted via e-mail, fax, or a dedicated phone line.

Contact & Additional Information

Homepage URL
https://infiniteautoprotection.com/index.php
Company Phone
(844) 885-3538
Headquarters Address
10000 Wayne Rd, Suite 202, Romulus, MI, 48174

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32 Customer Comments & Reviews

Loading Reviews ...
A
AC
4/15/2019
DISHONEST COMPANY …DO NOT USE! I signed on with them after reading their great reviews online. Before signing on, I made sure to ask many questions about the coverage and the sales person Charles was very clear that everything was included. I specifically asked about the electronics because I had heard there were some reliability issues for my particular model. Just over a month later, my car developed a problem with the interface screen that controls temperature, audio, telephone etc. I first contacted Charles, who suddenly was unclear about the coverages and referred me off to someone else. The adjusters claimed that the component was categorized under radio control and that the... Read More

L
Lori W
12/14/2018
This auto protection is targeted for used vehicles. This policy becomes effective 30 days after purchase Plus 1k miles from date of purchase... beware of this verbage.. if your car fails on day 31, 32, 33,etc this company will deny coverage saying it was an unknown pre-existing condition. Most people drive more than 1k miles in a month and cannot predict when their cars will fail regardless of age. Coverages like this should give the used car owners or buyers a sense of security similar to health or life insurance.

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