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JustFlowers Flower Delivery Review


ConsumersAdvocate.org Rating: 3.3 / 5 (Very good)
58 Customer Comments & Reviews - see all comments
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JustFlowers.com has been in the floral and gift basket industry for more than 16 years, delivering flowers and gifts directly to their customer’s doorstep. The company gives customers access to a wide variety of flower arrangements for various events. It offers domestic and international deliveries backed by its freshness and quality guarantee.

Features and Services

Just Flowers offers roses, gift baskets, and plants for birthdays, funerals, anniversaries, weddings, or any occasion. Flower choices include roses, lilies, daisies, orchids, tulips, and farm fresh flowers. Clients can also place orders for sympathy occasions, funeral casket cover,s funeral wreaths, and standing sprays.

Just Flowers provides express flower delivery service nationwide. Clients can contact the company for help and guidance with the flower selection process. The company’s website also provides an online form for easier selection.

The company ships internationally. Flower delivery services are available for Australia, Argentina, Brazil, Brunei, Cambodia, Cayman Islands, Croatia, Canada, Denmark, Dominican Republic, Japan, Malaysia, New Zealand, Netherlands, Oman, Pakistan, Philippines, Panama, Puerto Rico, Portugal, Singapore, Sweden, Switzerland, Taiwan, Vietnam, Zimbabwe and many more. For a complete list of the countries covered, please check Just Flowers’ website.

International shipping fee and delivery charges may vary depending on location, local flower availability, and exchange rate. The company applies restrictions to some service areas, and will contact customers if there's any difficulty during shipping.

Flower Selection

Exotic Blooms

✔

Live Plants

✔

Custom Arrangements

✔

Hand-Held Bouquets

✔

Fresh Arrangements in Vase

✔

Artificial Flower

✗

Boutonnieres

✔

Corsages

✔

Cut Flowers (without vase)

✔

Other Gift Items

Gift Baskets

✔

Gourmet Treats

✔

Customized Greeting Cards

✗

Wine

✔

Balloons

✔

Designer Products

✔

Gift Cards

✗

Outsourcing

In-Season Blooms

✔

Locally Sources

✔

Greenhouse Flowers

✔

Order and Delivery Options

International Delivery

US or Canada Only

Same Day Delivery

✔

Shipping Fee

Varies depending on location, weekend service or holiday deliveries.

Priority Shipping

✔

Local Florist Delivery

✔

Online Ordering

✔

Order Tracking

✔

Occasions and Events

 

Christmas

✔

Birthday

✔

Anniversary

✔

Sympathy and Funerals

✔

Congratulations

✔

Thank You

✔

Housewarming

✔

Get Well

✔

Weddings

✔

Business Gifting

✔

Retirement

✔

Graduation

✔

Love and Romance

✔

New Baby

✔

Im Sorry

✔

Others

✔

Customer Assistance

Money Back Guarantee

✗

Service Charge

N/A

Phone

✔

Email

✔

FAQs

✔

Knowledge Base

✔

Store Locator

✗

Flower Delivery at JustFlowers

JustFlowers provides people with a wide selection of flower arrangements to choose from. Deliveries are backed by a company guarantee that ensures the freshness and high quality of their floral arrangements.

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58 Customer Comments & Reviews

Loading Reviews ...
Martha Y
4/11/2023
The company changed the date-then didn’t delivery the next day because delivery driver couldn’t find a large school with accurate address and door #. They said no refund-but I called bank to dispute changes. The people do not speak English. Very disappointed.

L
LF
3/1/2023
I searched specifically for PURPLE flowers for my daughter-in-law and found a picture of a beautiful arrangement of ALL purple flowers. I placed the order and anxiously waited for the flowers to be delivered. My DIL sent a picture of the delivery and much to my dismay and disgust, not only was there only ONE purple flower in the arrangement of mostly PINK flowers, but there was one AWFUL brown sprig of something dead in the middle of it all. Their solution was to refund the service fund portion of the bill ... totally unacceptable when they dropped the ball that badly. I had to file a BBB complaint to get them to work with me at all. When they called my phone and I answered, no one was... Read More

J
Jeanette R
2/22/2023
02/19/2023 I ordered a plant in a ceramic dish from JustFlowers and upgraded to premium (more plants). Just Flowers had Panage Florist in San Juan Capistrano, CA create and deliver the arrangement. The recipient sent me a photo of the received arrangement. I was shocked, humiliated, and embarrassed at what was delivered. The plant was in a cheap white Easter basket instead of the ceramic dish. The plant was even smaller than the standard arrangement before it became premium. There was an ugly bow in the arrangement cheapening the look even more than the basket and there were stupid butterflies stuck in it!!! I was in communication with JustFlowers who was in communication with... Read More

wangkenpu
9/11/2022
I ordered flowers on 9/4 for 9/10 delivery with express delivery fee because 9/10 is Saturday. But still do not receive on 9/12 (Monday). I asked they to explain the reasons but with no reply. Very terrible shopping experiences.

J
Jennifer S
5/13/2022
Flowers were NEVER delivered. No one will answer the phone, it is a machine. I left voicemails, sent emails and submitted a Order inquiry form and still have not heard anything back. Still haven't received a refund. STAY AWAY! DO NOT USE THEM!

houdewalter
5/1/2022
I ordered an expensive sympathy arrangement for my family yesterday and paid the express delivery fee with instructions to hand the flowers over personally at the door and not leave them at the door (too cold outside). The family was home during the period I specified for delivery, but the flowers did not arrive. I called customer service this morning and was told I had to wait till this afternoon to get customer service. Several hours later they called my family instead and insisted that the flowers were delivered which they were NOT. I called customer service three more times this afternoon and they are of NO HELP. Disappointing service and an embarrassment to me. The customer... Read More

wanda.newsome
12/18/2021
Ordered flowers on 12/13/2021 for a 12/16/2021 delivery--flowers not delivered on 12/16/2021, 12/17/2021 or 12/18/2021!! Said they weren't able to find a local florist to complete me order...ridiculous!! I requested a full refund...will see how that goes!

wanda.newsome
12/18/2021
Ordered flowers on 12/13/2021 for a 12/16/2021 delivery--flowers not delivered on 12/16/2021, 12/17/2021 or 12/18/2021!! Said they weren't able to find a local florist to complete me order...ridiculous!! I requested a full refund...will see how that goes!

G
Gretchen L
9/2/2021
These people have literally bilked thousands and thousands of dollars out of people just in the last several months. I filed a formal complaint with the BBB and Consumer Affairs - it takes no longer than the review that you wrote. I would ask/beg that you ALL DO THE SAME. These people are UNETHICAL and need to be stopped. Also operating under flowerdelivery.com

Kim O
6/29/2021
JustFlowers is the WORST flower service I have ever used. STAY AWAY!!! They never delivered flowers to my mother for Mother's Day. I called for a refund, which was never processed. They emailed me a month after I placed the order to tell me that the flowers were delivered (a month late). But my mother still did not get her flowers! Now I get to decide whether to waste another hour on the phone with them to attempt to get my $100 back. This is ridiculous.

Our Partner
  • Wide selection of flower arrangements
  • Rated A- by the BBB
  • Guaranteed fresh and quality floral arrangements
  • International delivery
  • Huge inventory of flowers to choose from
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